Sony Vaio laptop keeps freezing

scorpiolady

I've had a sony vaio SVE1513D1E laptop for 9 months and had no problems until Saturday 21st December, it crashed gave me a blue screen with this message

A problem has been detected and windows has been shut down to prevent damage to your computer.

Kernel_Data_Inpage_Error

Now every time i go on the laptop after about 10 minutes the curser keeps getting stuck and then the whole page freezes, i tried to do a system restore but it gets stuck on that too.

Can anyone help please.

SuzieSue

A similar thing happened to me around 3 months ago. You could try their helpline (might be open tomorrow). I didn't as it happened to me at the weekend and I needed the laptop for work, so I just used the recovery discs to restore the laptop to factory settings and then reinstalled all my programs (which took hours so I now have a backup computer which I can use immediately if the same thing happens again).

natnhay

My vaio was freezing, i did a deep scan and it turned out i had a virus,i removed it and its been fine since.So try a full scan may take some time.HTH

imho

http://www.reviversoft.com/blog/2013/05/kernel-data-inpage-error/

scorpiolady

Thanks for the replies ive done a deep scan and everything else under assist with no answers i'm just trying what Imho has suggested as that is what exactly happened with the blue screen but its been running over an hour and it seems to be stuck on 10% .

Iv'e got the phone number ready because it looks like i'll be calling Sony tomorrow ..

waddler_8

What's the second stop code parameter?

http://www.carrona.org/bsodindx.html#0x0000007A