Lloyds Amex Card cover car rental (CDW)

Gti182

hello,

First post here so take it easy on me

Really struggling to find information on the above topic. I would have phoned Lloydsbank in the UK directly but i'm out of the country for the next 2 months and call charges will be immense.

Basically i've prebooked and paid for car rental in south africa for a period of 2 weeks on my Lloyds Amex card and wondering if the Collision/Damage waiver is covered? I was under the assumption it was part of the purchase price but was hit by a massive bill for CDW afterwards which cost even more than i paid to rent the car They also just debited my account with the amount pretty much immediately which i was not happy about.

Any help if its covered and where i could track down some documentation to prove this to forward on to them and hopefully claim a refund would be much appreciate.

Cheers
Neill

grumbler

I see two Lloyds Amex cards: Choice Rewards and Avios. Neither seems to offer such cover among their benefits.

A recent thread: Damage & Collision Insurance included?

InsideInsurance

Whilst your bank may not give it for free you can buy insurance separately for a tiny fraction of what the hire car company charges

Gti182

thanks for the comments so far but i've already been charged for CDW by the rental company. They will however refund the charges if i can prove i'm covered by my credit card company (AMEX).

InsideInsurance

Your card company is Lloyds, the network is AmEx

As above, none of the Lloyds issued AmEx cards state that CDW is a benefit of the card

Gti182

I can't seem to find any terms and conditions for Lloyd's Amex card purchases. It would be good to see it specifically exclude CDW

opinions4u

I'm not sure why you'd expect a specific exclusion. It would be a bit like a specific exclusion stating that the card doesn't guarantee to make a coffee in the morning.

Try here.

http://www.lloydsbank.com/credit-cards/choice-rewards.asp

dzug1

I'm not aware of any 'normal' UK issued credit card, Amex or otherwise, that offers CDW on car hire


Amex Platinum does - costs £450 a year, though it looks to be a charge card rather than a credit card. I doubt they give it out that readily - no formal credit limit for example

jonesMUFCforever

Gti182 wrote: »

thanks for the comments so far but i've already been charged for CDW by the rental company. They will however refund the charges if i can prove i'm covered by my credit card company (AMEX).

Never mind then you will know for next time.