problem with mozilla

oysterman

had a problem with mozilla for a couple of days now. I can get into these forums, but can't log on using firefox, its ok using IE. Just tried now & got this.

Error

The requested url could not be retrieved.

Also had a message but i could not copy & paste it.

PaulK_3

Can you screen shot the error? Has anything changed within the operating system that may have triggered the error? Software installs etc?

oysterman

PaulK wrote: »

Can you screen shot the error? Has anything changed within the operating system that may have triggered the error? Software installs etc?

How do i screen shot the error?

Problem started when i tried to install a wireless router(now uninstalled at the mo).

Could not get into e-mail account, use passwords etc. In the end i done a system restore back to the start of this month, uninstalled firefox & reinstalled it but still the same.

PaulK_3

When you installed the wireless router were you trying to connect wirelessly or through ethernet? Adding a router does not stop you browsing unless either the router is set up wrong or you are trying to go wireless and the signal is not good enough.
When you tried the router route did IE work?
If all else fails I would suggest unistalling FF, delete the install folder and reboot. Re-install it and see what happens.

oysterman

PaulK wrote: »

When you installed the wireless router were you trying to connect wirelessly or through ethernet? Adding a router does not stop you browsing unless either the router is set up wrong or you are trying to go wireless and the signal is not good enough.
When you tried the router route did IE work?
If all else fails I would suggest unistalling FF, delete the install folder and reboot. Re-install it and see what happens.

Trying to connect wirelessly. It seemed to work ok, strong signal, but was not until we tried accessing e-mail ,msn or using sites where we had to put in passwords we noticed the problem. Would not work with IE either.

Sorry for being thick how do you delete the install folder.

PaulK_3

Are you accessing email through the browser or through outlook/ outlook express etc? If it's through a browser it could be an issue on your firefox profile, if it's through Outlook/ express etc it could be an issue with your windows profile.

oysterman

PaulK wrote: »

Are you accessing email through the browser or through outlook/ outlook express etc? If it's through a browser it could be an issue on your firefox profile, if it's through Outlook/ express etc it could be an issue with your windows profile.

Done what you said & rebooted. no change apart from managed to copy the message. Accessing e-mail through browser.

RROR

The requested URL could not be retrieved

While trying to process the request:
n-US; rv:1.8.1) Gecko/20061010 Firefox/2.0Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5Accept-Language: en-us,en;q=0.5Accept-Encoding: gzip,deflateAccept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7Referer: http://forums.moneysavingexpert.com/newreply.html?do=newreply&noquote=1&p=5549594Cookie: __utmb=155506215; __utma=155506215.181720985.1182667573.1182671860.1182673199.4; __utmz=155506215.1182667573.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none); bblastactivity=0; bblastvisit=1182667578; __utmc=155506215; bbsessionhash=9c2ac4ee1924c86acab3eefc246a0757; bbthread_lastview=8e43660be337dcf7be80f8513327f40ca-1-%7Bi-485308_i-1182672477_%7DContent-Type: application/x-www-form-urlencodedContent-Length: 235do=login&url=%2Fnewreply.html%3Fdo%3Dnewreply%26noquote%3D1%26p%3D5549594&vb_login_md5password=9bd2a59fae881bPOST /login.html?do=login HTTP/1.1Host: forums.moneysavingexpert.comUser-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; eThe following error was encountered:

• Invalid Request

Some aspect of the HTTP Request is invalid. Possible problems:

• Missing or unknown request method
• Missing URL
• Missing HTTP Identifier (HTTP/1.0)
• Request is too large
• Content-Length missing for POST or PUT requests
• Illegal character in hostname; underscores are not allowed

Your cache administrator is [EMAIL="webmaster"]webmaster[/EMAIL].