Incorrect car parts...who pays?

Captain_Flack.

atrixblue.-MFR-. wrote: »

I meant engine code.

Why did you introduce that? Has nothing to do with the matter discussed.

AdrianC

Daz2009 wrote: »

The clue is in the intials VIN....Vehicle Identification Number.
It is an unique number which you need to use when ordering parts from most suppliers these days.It's not foolproof but it's a lot better than saying 54 plate Vauxhall Vectra 1.8 for example.The next best option is the registration number.

FAR from infallible - and the plate just resolves to the VIN anyway.

If the supplier has a full link to the manufacturer, to see exact spec from VIN, then it _might_ give more detail, but even that's not foolproof. If it's a small factor, they're likely just looking up from a parts catalogue that'll give several choices for a specific make and model, no more.

PSA are especially notorious for shotgunning different brake manufacturers. Sometimes the only way is to actually see what's physically fitted. I don't think that's what's happened here, because they wouldn't normally be easily fittable wrong-way-round. I suspect it's a case of the same hub, different caliper & yoke for bigger brakes. The smaller pads wouldn't fit in the caliper, but the smaller disc did fit the hub - except the larger pad then overlapped the edge of the smaller disc.

In this case the supplier is at fault for supplying the wrong parts

They admitted the error notified to them immediately, and changed the pads. The OP didn't notify them about the discs being wrong.

and the fitter is also at fault for not checking and fitting the wrong parts

Agreed.

Captain_Flack.

atrixblue.-MFR-. wrote: »

what do you think the reg contains on the system?

Maybe the engine code? What ever you mean by that.

Captain_Flack.

AdrianC wrote: »

FAR from infallible - and the plate just resolves to the VIN anyway.

If the supplier has a full link to the manufacturer, to see exact spec from VIN, then it _might_ give more detail, but even that's not foolproof. If it's a small factor, they're likely just looking up from a parts catalogue that'll give several choices for a specific make and model, no more.

PSA are especially notorious for shotgunning different brake manufacturers. Sometimes the only way is to actually see what's physically fitted. I don't think that's what's happened here, because they wouldn't normally be easily fittable wrong-way-round. I suspect it's a case of the same hub, different caliper & yoke for bigger brakes. The smaller pads wouldn't fit in the caliper, but the smaller disc did fit the hub - except the larger pad then overlapped the edge of the smaller disc.



They admitted the error notified to them immediately, and changed the pads. The OP didn't notify them about the discs being wrong.



Agreed.

Daz wasn't suggesting it was fool proof and suggested ordering from the vin number.

Another fail by you again.

atrixblue.-MFR-.

you can still order from vin and have different parts in your hand to what Is fitted to your car!.


find a local motor factor who can supply from VIN other than main dealer.
a motor factor can see it on his screen it only tell him certain info like engine code within it the rest is matching work and when your faced with multiple choice fitments its impossible to know what is on that car unless the info provided to you is accurate from the owner or garage.

ive had parts from main dealer wrong even though they had the vin.


engine code is a code that identifies it to parts fitted to it, for e.g AQM or EJ120 and so on because theres different varients of the same style engines from manufacturers. you could have AUDI 1.9 TDI, but you couldn't put another 1.9TDI engine in it unless the engine code matched.

Captain_Flack.

atrixblue.-MFR-. wrote: »

you can still order from vin and have different parts in your hand to what Is fitted to your car!.


find a local motor factor who can supply from VIN other than main dealer.
a motor factor can see it on his screen it only tell him certain info like engine code within it the rest is matching work and when your faced with multiple choice fitments its impossible to know what is on that car unless the info provided to you is accurate from the owner or garage.

ive had parts from main dealer wrong even though they had the vin.


engine code is a code that identifies it to parts fitted to it, for e.g AQM or EJ120 and so on because theres different varients of the same style engines from manufacturers. you could have AUDI 1.9 TDI, but you couldn't put another 1.9TDI engine in it unless the engine code matched.

And how is that relevant to brake discs?

atrixblue.-MFR-.

Captain_Flack. wrote: »

And how is that relevant to brake discs?

because you asked the question! if you want to try and twist it by asking the question then turn into what its got to do with anything, well in the car parts game it has everything to do with it.


1.gives the OP better understanding of why they wont refund his money and why he should have checked the parts before fitment.


2.for future ref if he does the job again on his own to bear in mind motor factors don't have a magic system where if every part on his car is listed and correct 100% of time even from main dealers and to be prepared to take things off before hand.


whats your contribution?

AdrianC

atrixblue.-MFR-. wrote: »

because you asked the question! if you want to try and twist it by asking the question then turn into what its got to do with anything, well in the car parts game it has everything to do with it.

And, on a simpler and more direct level, "1.9TDi" might come in two or three power levels. And the higher power version(s) might have bigger brakes than the lower ones.

Captain_Flack.

AdrianC wrote: »

And, on a simpler and more direct level, "1.9TDi" might come in two or three power levels. And the higher power version(s) might have bigger brakes than the lower ones.

And therefore by ordering using the chassis number should determine the correct part is supplied.

Did ford put different brakes on the 115 and 130 mondeo?

Can't see it being cost effective for them to do so.

Captain_Flack. wrote: »

Depends on how you ordered the discs, did you order a specific size or do it from chassis number?

atrixblue.-MFR-.

http://www.ebay.co.uk/itm/MINTEX-FRONT-BRAKE-DISCS-PADS-FORD-MONDEO-MK3-2-0-TDCI-130-01-07-MDK0187-/300670314951


http://www.ebay.co.uk/itm/FORD-MONDEO-MK4-2-0-TDCI-115-ECONETIC-MINTEX-FRONT-GROOVED-BRAKE-DISCS-PADS-/300670296774




yes they are different because they are different applications.