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Cheap Energy Club - initial email for switch to Npower Dec5 - nothing since...

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RickMoney
RickMoney Posts: 158 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
in Energy
I initiated a switch to Npower via the Cheap Energy Club on December 5th and got the first email.

Since then I've had nothing. I'm guessing something has gone wrong but I don't want to start something going again in case it doesn't work again and if I go direct could it cause problems if this switch application suddenly starts up again??

Has there been issues with CEC?

Rick

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  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    RickMoney wrote: »
    I initiated a switch to Npower via the Cheap Energy Club on December 5th and got the first email.

    Since then I've had nothing. I'm guessing something has gone wrong but I don't want to start something going again in case it doesn't work again and if I go direct could it cause problems if this switch application suddenly starts up again??

    Has there been issues with CEC?

    Rick

    Hi RickMoney

    Thanks for the post :)

    We'll be happy to check on the progress of your switch. Please send an email to the email address showing on our profile page and we'll be happy to take a look.

    Thanks,

    David :)
    “Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
  • RickMoney
    RickMoney Posts: 158 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 5 January 2014 at 11:23PM
    Hi.

    I didn't hear back from the email I sent through so I checked the latest deals and enacted another one instead as Npower no longer the best.

    Thanks

    Rick
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