Reconnecting your electric supply - E On

mortgageboyuk

Hi all

Not for me but I need to find out how long it takes to do this assuming the suppler doesn't need to install a pre-payment meter?

The account has been arrears for a long time and finally the supply has been disconnected!

Cheers

Bluebirdman_of_Alcathays

It will never be reconnected without a PPM I would imagine

chanz4

Depends on man power, time of appointment requested and other factors but within 6 days

ValHaller

Bluebirdman_of_Alcathays wrote: »

It will never be reconnected without a PPM I would imagine

Might not need a PPM if the arrears are paid in full and a suitable deposit given.

Owain_Moneysaver

Depends where it has been disconnected.

If it's the fuse pulled and sealed then it's a fairly quick job.

If it's been disconnected outside the premises then it will need pavement dug up (assuming buried supply cable) and that takes longer to arrange.

This work will be done by the distribution network operator (DNO) and then the meter operator will come and fit a meter.

chanz4

Owain_Moneysaver wrote: »

Depends where it has been disconnected.

If it's the fuse pulled and sealed then it's a fairly quick job.

If it's been disconnected outside the premises then it will need pavement dug up (assuming buried supply cable) and that takes longer to arrange.

This work will be done by the distribution network operator (DNO) and then the meter operator will come and fit a meter.

They also can take the meters, which a lot now do to stop a fuse been borrowed and put in.

spiro

As others have said you need to be clear about the status of the supply.
Disconnected equals main cable cut in the street and you would need to pay the DNO to install a new supply. This can take weeks/months (depending on permits) and will cost £00s or even £000s.
De-energised - main fuse removed and optionally meter. Simple, cheap job for suppliers agent to put a fuse in and possibly install a new meter.

Former_E.ON_Company_Representative:_Malc

mortgageboyuk wrote: »

Hi all

Not for me but I need to find out how long it takes to do this assuming the suppler doesn't need to install a pre-payment meter?

The account has been arrears for a long time and finally the supply has been disconnected!

Cheers

Hi mortgageboyuk

As others have said, this very much depends on the circumstances involved.

We've a specialist Reconnections Team who look after this type of situation. I'd have a chat to these guys. They'll be able to advise based on the details on the actual account.

Hope this points you in the right direction.

Malc