Ask a stupid question, get a stupid answer time!

mr.brightside87

I have a home insurance policy that has £0 voluntary excess and I need to make a claim. Does this mean I won't have to pay anything at all?

Brief I know but it's been puzzling me.

forgotmyname

If you really do have a zero excess then there should be nothing to pay.

But you still need to declare that claim and possibly pay increased premiums.

Make sure your going to claim before contacting them though. Even a quick query can impact your future premiums.

kingstreet

£0 voluntary excess, but does the policy have any compulsory excess?

*Scarlett

Many policies have a compulsory xs (eg £50 or £100). If you opt for a voluntary xs it may reduce your premium - but you would pay this amount on top of the compuslory.

Check your policy schedule to find any excess fees.

thefishdude

chec your policy there are 2 types of excess compulsory that is imposed by the insurer and voluntary that you voluntarily agree to this is on top of the compulsory excess. people often do this as the higher excess the less your premium but obviously the more you pay out in a claim yourself if needs be