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BT Web Mail

colinw
colinw Posts: 59,967 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
Anyone else having problems with BT web mail? I have not been able to log into it for a few days. Pop3 access seems OK

Comments

  • smssms
    smssms Posts: 70 Forumite
    I'm not with BT, but my mother has been complaining about the email dropping out on her BT all the time recently...
    Would you say that to a stranger's face in the street? No? Then why type it on a forum?
  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    BT mail is powered by "Yahoo"

    Yahoo mail system has had a LOT of problems over the past few weeks. It might be spilling over on to BT's Yahoo mail servers.

    People have been reporting that their Yahoo web email has been down for 'over a week' in some cases!
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • Jivesinger
    Jivesinger Posts: 1,221 Forumite
    Ninth Anniversary Combo Breaker
    I think BT has changed something in the last few days. They are gradually moving away from Yahoo and I wonder if they are trying to make some changes over the Christmas period.

    From here:
    http://bt.custhelp.com/app/answers/detail/a_id/44789/
    Why can I no longer stay logged in to my email?

    Many customers have told us that it's no longer possible to stay logged in to their email and that they are now required to log in every time they want to access their email account.

    We recognise that this is causing problems for some people. Please bear with us. Our technical teams are working hard on a solution which we hope to implement very soon.

    Edit: Just a thought - I'd be tempted to clear all cookies with 'bt.com' or 'yahoo' in them, to see if that helps.
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