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laptop keyboard and mouse malfunctions - any advice?
rocketqueen
Posts: 114 Forumite
in Techie Stuff
My laptop has gone mad...the "3" button has started pressing itself - which is fairly irritating when I'm trying to do coursework on it. I took the key off and cleaned underneath it, put it back on and its still the same.
The mouse (built into the laptop) has also now malfunctioned and keeps trying to scroll down the screen.
All this has only happened since It updated windows yesterday, though not saying that has anything to do with it.
No viruses present etc. Laptop is only 2 years old, running windows 7, hasn't been dropped, nothing spilt in it etc.
Any ideas anyone as I need my laptop for college work and its pretty much unusable like this.
The mouse (built into the laptop) has also now malfunctioned and keeps trying to scroll down the screen.
All this has only happened since It updated windows yesterday, though not saying that has anything to do with it.
No viruses present etc. Laptop is only 2 years old, running windows 7, hasn't been dropped, nothing spilt in it etc.
Any ideas anyone as I need my laptop for college work and its pretty much unusable like this.
0
Comments
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You could try the answer I gave in the link below, but also do it for the keyboard and touchpad items in Device Manager as well as the mouse(s).
https://forums.moneysavingexpert.com/discussion/comment/62350453#Comment_62350453
If it doesn't work you could try using System Restore in 'Safe Mode' to go back to before you got the Windows Update, to see if that was the reason for the problem.
Or do the System Restore first if it's easier for you than uninstalling the other things.
If THAT doesn't work THEN try the first solution.You can lose a loose goose.
You cannot loose a lose goose.
Get it? Now use it before you lose it.
or - Try using it - not losing it.
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