Halifax debt

madster

Hi guys, hope this is the right place to post this. I need advice on my credit card.I have had the halifax credit card for around ten years and about five years ago they stared putting the interest up from 5%. It is now at 25% and frozen. I rang them two months ago and said I was finding it hard at the moment to pay in full every month. A payment plan was set up for six months with reduced interest and a reduced payment which I have been paying. With no warning I got a letter yesterday saying " As we haven't been able to agree a suitable repayment plan we've transferred your halifax debt to a debt collection agency". I rang them today and they said that they can do this without warning and that they didn't have time to send a letter out???? Can you help. I'm sure they can't do this as I had an agreement and was paying it.thanks

JACKHANDYMAN

Hi, Sounds as though they have sold the debt on to someone else at a far lower cost! From memory! I think you can negotiate with them after you receive their statement/Demand. If the amount owed is a large amount, they may apply to the courts if you ignore their letters.
Best urgent thing to do is go to your local CAB or contact the debt helpline who will advise you the best course of action.
Remember if you offer an affordable payment to clear the debt, then they will probably accept it!

madster

Thanks for the reply. I still don't understand that if I have a payment plan in place with halifax which was agreed how they can just send to a debt company without warning. If they had sent me a letter saying the agreement is not enough of a payment I may of been able to increase my payment a bit. I would have thought they have to give you some notice