PS&P Letter - HELP

gemface

Hi,


Received a letter from PS&P today after months of silence from the Car Parking Partnership (the 'client' company who originally issued the parking ticket). I had a bit of a barney with CPP after the original ticket, but they eventually agreed to pursue my colleague for the fine, she agreed that she would deal with it as it was her fault.


I have now received a letter that follows all the templates I've seen posted on here about external agencies and doorstep collectors etc. etc. and demands £116 - from a ticket that was originally £30.


I can't find any of the old paperwork I have or the ticket, as I assumed the company would now be pursuing this other party. Unfortunately, she is visiting family in NZ for Christmas so I am unable to contact her and ask if she has any paperwork, or has received the same letter.


On top of everything else that happened this week, I slightly lost my rag and have emailed them... I stated that I felt the matter was closed, I will be contacting CPP (my plan for 9am tomorrow!), and asked when they were instructed to act on their behalf. I now realise that this may have been a bit rash!


I've read lots of the other threads on this, but they all contain (good!) advice on how to deal with it all initially, there doesn't seem to be much advice on these circumstances. I am at a total loss. To add insult to injury my partner and I are weeks away from exchanging on our first house and I really really really don't want our mortgage company to withdraw their offer based on this.


Please please please can someone help me?


Thank you

gemface

I just realised - when they originally rejected our appeal we were given no POPLA code? Will this make my case stronger? Or is there not much to do but pay up?

Coupon-mad

gemface wrote: »

I will be contacting CPP (my plan for 9am tomorrow!)

Forget that! Not only do you NEVER phone a PPC but also they won't be open on a Saturday morning before Christmas, they will be out spending victims' money.

gemface wrote: »

To add insult to injury my partner and I are weeks away from exchanging on our first house and I really really really don't want our mortgage company to withdraw their offer based on this.

Doesn't affect your credit rating at all, even if they won a small claim (they won't) & if you then paid. Do you think a mortgage firm would withdraw an offer if you had ignored a phishing email from Nigeria? No? Same sort of scam! Read this old but good explanation:

http://forums.pepipoo.com/index.php?showtopic=24362 = No CCJ, no black mark on your record, no fine, no bailiff, NOTHING.

gemface wrote: »

I just realised - when they originally rejected our appeal we were given no POPLA code? Will this make my case stronger? Or is there not much to do but pay up?

LOL! No-one pays up!!

Read the ''Newbies read this first'' thread please, top of the forum, where I have written a whole section with links, about debt collectors. PS&P only feature when it's CPP so I suspect the companies may be connected (i.e. CPP just using an in-house team using different notepaper).

Do you mean it's the colleague's fault because she was driving? Please tell us what your appeal said and why did you appeal if you'd named the colleague as the driver?

gemface

She appealed, gave them her details and said she'd deal with it. Her car was in the garage so I lent her mine as I was off, she forgot to get her permit out if her car, but left her ID badge and a note explaining the situation on the dashboard. She called the parking dept. at work to confirm whether this was adequate, but got no response. So she appealed on the grounds that there was no loss of income as she has a pass she can produce and is paid for. They declined our appeal (apparently you need a new pass for every car you bring onsite) and pursued her for the fine, even sending the lovely pink slip - which she ignored.


I understand that they are allowed to sell debt, but surely they have to give the right details when they do this!?! to make matters worse the letters are arriving at my mother's house (we moved shortly before the ticket was issued and presumably the DVLA hadn't updated the record yet), which is making her nervous that these doorstep collector people will appear. And although she won't say it, she thinks I should have just paid the fine when it £20, to make it go away.


My main issue is, that I stupidly assumed my ordeal was over and have got rid of any evidence that we had any of these conversations with CPP.


This is the email I sent to PS&P last night:
"I was distressed to receive your letter in the post today demanding
payment for a parking ticket which I thought was resolved. I contacted
Car Parking Partnership earlier this year and gave them the details of
the person who parked my car that day, they assured me that this matter
was closed and they would pursue the other party for the fine.

Could you please confirm when CPP instructed you to act for them on
this matter? I will be ringing them urgently to try and resolve this.

In the interim, please suspend any and all action on this matter."


I'll read your suggested thread but as I can no longer appeal the fine with CPP, and have no evidence that I have done so in the past, I really don't know what else I can do. Except tell them that this is harassment.....

Umkomaas

Whilst you have already done this, I'd repeat the exercise of (re)naming the driver to CPP.

Dear CPP

PCN No xxxxx
VRM xxxxx

This is the second occasion I am having to do this: I am writing (once again) as the Registered Keeper of the above vehicle. Please note that on the date referred to in the above PCN I was not the driver of the above vehicle.

The driver on the day was:

Name: xxxxxx
Address: xxxxx

This discharges all Registered Keeper's liability falling under the Protection of Freedoms Act 2012, and I now require you, CPP, to cease all further contact with me; failure to do so will result in me lodging a formal complaint with the BPA, under whose Code of Practice you purport to operate, as well as a complaint being raised with the DVLA, from whom you obtained my details.

You have also instructed PS&P to pursue me when there is no lawful reason for this. I further require you to instruct them that all such contact with me must cease. Any future contact with me by your agent will be deemed harassment and I will not hesitate to pursue this vigorously; as you are jointly and severally liable for the actions of your agent, I will include CPP in any future action.

When the driver receives the NtD, get her to read Coupon-mad's NEWBIES thread, and when she has her POPLA code from CPP, come back with a new thread and we'll help her draft her POPLA appeal to get this nonsense quashed - permanently!

Hope this helps.

The_Deep

Excellent post but would advice using the phrase "Cease and desist" (in bold) instead of just "cease". It makes it sound more legal.

gemface

Thanks guys - you've been really helpful!


I'll send that through on Monday. Would it look better as a letter or would an email suffice? I'm just thinking about the 7 day period PS&P have alluded to in their letter!

Redx

gemface wrote: »

Thanks guys - you've been really helpful!


I'll send that through on Monday. Would it look better as a letter or would an email suffice? I'm just thinking about the 7 day period PS&P have alluded to in their letter!

you can ignore DR completely as you will be dealing with the PPC

if necessary you can deny the charge to DR and refer them back to the creditor (the ppc) , but nobody is going to do anything in 7 days as only the landowner or creditor or their legally appointed agents can take it to court , in any case you should receive an LBA from the creditor or agent before any action is due

sounds like a threatogram to me from a DR agency , you have already named the driver once so you just do so again using the template above, if contacting the DR then tell them if they contact you again you will consider it as harrassment and report them

Umkomaas

gemface wrote: »

Thanks guys - you've been really helpful!


I'll send that through on Monday. Would it look better as a letter or would an email suffice? I'm just thinking about the 7 day period PS&P have alluded to in their letter!

This is formal correspondence and should be issued by letter. Get a free proof of posting from your local PO with a first class stamp - no need for 'Signed For' as some PPCs refuse SF post, they know it has the potential to be 'evidence' something they want to avoid when the 'shoe is on the other foot'.