Parking Charge Notice - Meadowhall Retail Park Attercliffe

tainted123

Hi Guys,

I'm really confused with what to do, I think my situation is a bit unusual.

I got a Parking Charge Notice from Debt Recovery Plus LTD with the creditor being G24 LTD.

I am the registered keeper of the vehicle, and my car is is a new car registered to the address of my new flat. However I have only recently moved out of my parents house so my drivers licence is still registered to my parents house.

The parking charge date is 07/08/2013 however I haven't received any notice at all until recently. The recent letter is a notice from 06/12/2013.

I'm guessing they tried to send letters to the address which should be my new flat address (where the car is registered). However I never received any.

Then my mum received a letter at her house addressed to me. This was the Parking Charge Notice.

The following paragraph stood out to me that they must of "traced" my information to know that my driving licence is registered at my parents house and not at my new flat.

"Due to the fact that no response was received following our correspondence to this address (referring to the address my car is registered too), we have utilised a tracing service which has provided the above address (my parents address) for the registered keeper of the vehicle."

It then goes onto say "If payments not received within 14 days of the date of this letter further recovery action may take place and additional costs may be incurred."

It seems like this Parking Charge Notice is at a fairly late stage and I should have appealed earlier. However I didn't receive anything earlier so I wasn't even aware it existed!

What do you recommend? I really appreciate any help that you guys/gals can give because this is really stressing me out!

FYI - I haven't take any actions so far. Apart from creating this post!

Thanks!

Coupon-mad

Welcome to MSE!

Appeal anyway is the advice in the 'NEWBIES read this first!' info thread stuck at the top of the forum. G24 don't do court but still appeal because this is the first Notice you got, as keeper. NO IMPLYING WHO WAS DRIVING. Read the stickies first!

Coupon-mad

Here's a poster on pepipoo laughing at G24 in the same car park:

http://forums.pepipoo.com/index.php?showtopic=86557

Hope you can see this scam for what it is and have stopped panicking and started laughing at them! This doesn't affect credit rating and there's plenty of advice on what to do to see them off, or ignore G24 as they are not litigious.

AnnieO1234

Wrong thread

Hot_Bring

AnnieO1234 wrote: »

Definitely a time limit and definately obvious.

I'm not sure what you're trying to say ?

tainted123

Hi Guys,

I haven't appeal to the POPLA.

I sent the PPC an email to try and get them to lower the costs to around to £25 (from £110). Should I not have done this?

This was the email I sent.....

......................

Hi Debt Recovery Plus LTD,

I am emailing as the registered keeper of the car involved in the the Parking Charge Notice No. BLABLABLABLA.

My situation is fairly unique so I wanted to give you the courtesy of this email before appealing to the POPLA.

I received a letter for an outstanding Parking Charge Notice, in other words an invoice, with the amount of £110.00.

My immediate response was shock. I had not received any previous letters prior to this one. I only received this one because it was mailed directly to my parents house (which I have recently moved out from). My mother was getting stressed because she has abided by the law her whole life and taught me to do the same, sending the burden of this letter to my mothers house was disrespectful.

I was confused why this letter was sent to my parents house and not my new address. So I rung up the company who hold the documentation for my car in which I signed as the registered keeper of the vehicle. It turns out they were holding the wrong address details for me on their system, this explained why non of your previous letters had reached me. They admitted it was an administration error faulted by there staff.

So as the situation stands I have an outstanding "invoice" of £110.00, coming up to Christmas time this is a large amount of money for me to swallow after buying gifts for my friends/family. The reason that this "invoice" is so high is because you were contacting me with the wrong address details, however I understand this was not your error. Neither was it mine.

So before I start to appeal to the POPLA I am willing to settle the "invoice" and pay the amount that was first charged, of which I NEVER received. If the amount is substantially more reasonable than the current amount of £110. From doing some research online and ringing round local people who have had "Parking Charge Notices" against their vehicle from the same "creditor" and same location of land, I found out that the first charge normally issued is around £25.

I do not want to use any more of your time, neither do I want to spend any more of my own time sorting this "invoice" out. I also understand that so far you have suffered no loss, you have used very minimal if not close to no resources in order to follow up the "invoice". So before further action is taken this email should in theory be one of the last points of communication between us to settle this "invoice".

It's Christmas time and I mean it when I say I don't want to use any more of your time, neither do I want to use any more of my own. So I look forward to settling this with you.

......................
In response they wrote back....
......................

About your parking charge
Thank you for your recent communication regarding the above Parking Charge Notice (PCN).
As per the British Parking Association’s (BPA) Code of Practice, Point 22.7, the driver/keeper/hirer was allowed 28 days from the date the PCN was issued to challenge the PCN. The time to challenge the charge has now expired.
However, in order to resolve this matter, I will offer the following comments as to why this PCN was correctly issued and is still payable in full.

My findings
The site in question is subject to terms and conditions, which are stated on signs throughout the area. As these terms were breached on the date in question, a PCN was correctly and legitimately issued.
The terms were breached because the vehicle was parked for longer than the time allowed on the site.

Your obligation to notify the DVLA of a change of circumstance
Regarding your address, I must stress that it is your obligation to inform the DVLA of any change of circumstance. If a delay in communication has resulted from a failure to do so, our company cannot be held accountable.

What you need to do now
Please pay £110.00 by 23rd January 2014. You can pay online or by phone. Go to debtrecoveryplus.co.uk or phone 0844 561 0965. You can find full details of how to pay on the reverse of the letter(s) sent to you.

What will happen if you do not pay what you owe
If you do not pay the full amount by the date shown above, I will pass your case to our legal team, who will consider taking legal action to recover what is due.

What if you do not agree
Although any correspondence that does not provide further evidence will be noted and retained, I cannot guarantee that we will reply to it.

...................

I appreciate help from you guys and I apologise for how long this post is!!

Thanks,
Nathan

Redx

DR+ is a debt collector, not the PPC, all the DC wants is for you to pay the alleged debt IN FULL

G24 is your PPC and only they could issue any popla code, without them doing so you cannot go to popla as you would not have a G24 popla reference code

so any debt collector is going to tell you "on your bike and pay this debt" , alleged or not

Coupon-mad

Please complain to the BPA then, if you have never had any letters from G24 about this rubbish. Write an email ONLY as the registered keeper (NOT implying who was driving) and tell them that G24 have admitted they issued the Notice to the wrong address but have still never sent you a Notice at all, and have left you at the mercy of dealing with debt collectors when all you wanted was your chance to appeal if you knew what this was about.

DO NOT OFFER MONEY AGAIN. DO NOT CONTACT THE DEBT COLLECTOR. STOPPIT!!! When I gave advice to 'appeal anyway' it was to appeal to G24 (the parking company of course, not a middle man debt collector!) and certainly NEVER to offer money for this scam!

Why on earth did you talk about being law-abiding in your letter as well. This wasn't law-breaking, this is a FAKE parking ticket, a private one.

If you read the Newbies thread I mentioned to you at first in post #2 you'd see the BPA email address. Use it to complain about G24. Forget the debt collector. And if G24 are told by the BPA to send you a Notice to allow you to appeal PLEASE read the advice in the Newbies thread and don't send some random offer or a weak appeal.

We win at POPLA. You'd lose if you use your tactics. G24 aren't someone you need to PAY!!

Redx

reading his post again I believe that the car may be on lease or motability, so the RK details on file would be that company , then the OP would be the keeper but would not have the V5A or be on the DVLA records ?

so the DR+ are complaining its the OP`s fault for not informing the DVLA, but in fact the leasing company had the incorrect details, so you assume that the original letters may have gone to that company and sent to the wrong person or address or whatever

so a right mess if I am correct

either way, it appears that he never got the G24 letters so became out of time and DR+ was given the job of tracking him down which they appear to have done

unfortunately he has mixed up G24 with DR+ and appealed incorrectly, hence their refusal and their version of events

hopefully this mess can be sorted out when the true facts are known

tainted123

Thanks for helping me guys, I really appreciate it! This kind of thing gets me really stressed!

So after reading your advice in the above posts I am about to send this email to the BPA: (is this a correct move?)

Hi Steve and Team,

I am the registered keeper of the vehicle with the number plate XXXXXXX.

I received a letter from Debt Recovery Plus LTD saying I owed an outstanding parking charge of £110.00. I had not received any notices from the creditor (G24 ltd) prior to this letter.

The parking charge date is 07/08/2013 however I didn't receive any form of notice at all until I got the letter from Debt Recovery Plus LTD. This letter was dated 06/12/2013.

G24 ltd have admitted they issued the notice to the wrong address but have still never sent me a notice at all, and have left me at the mercy of dealing with debt collectors. All I wanted was my chance to appeal from seeing the original notice after understanding what the alleged charge is about.

I would like to request that G24 ltd send a notice to the correct address which they now have. So that I can understand the charge and appeal accordingly.

I appreciate the time you take to read my email.

Kind regards.

If you think this is ok I will send the email as soon as you give the go ahead!

Thanks!!!

Coupon-mad

...to request that G24 ltd send a notice to the correct address which they now have.

It's fine - but delete the bold wording as it reads as though they 'have' sent a notice to the correct address!