Broadband provider

nanny_7

Need to vent off a little steam :mad: I'm going to have to change my broadband provider, I'm with TalkTalk and I keep loosing the internet (internet not responding) Its driving me nuts
Anyone else have problems with Talktalk ?

cootuk

we had problems with being on the end of a long line, but moving to fibre has solved everything..for a price.
You need to look at your router stats to see what your line noise and attenuation are like.

Blulu

Nanny - I think I love you

I've had the same with TalkTalk. It's been a little shaky over the past couple of weeks, and when I got back late last night it was gone completely.

This morning it was still gone. What I did was switched everything off, including the little button on my router (don't know if that will apply to you though) and all the power plugs it connected to in any way.

Then I pushed every wire connection thing in as firmly as I could get it, both ends, so into the plugs, sockets, back of the TV, everything. When I switched it back on, abracadebra it worked - so far anyway.

So now I've read your post I don't know if that means it was 'me' or if it's a TalkTalk prob.

Be interested to hear from other TalkTalk users - especially perhaps any others 'oop north' as I see you're in Durham and I'm in East Yorkshire. Is that just a coincidence, I wonder.

Blu X

Edit: found this: TalkTalk status check Not sure that anything shows that close to either of us, but perhaps worth bookmarking for another time - though would always have to get online to see it - duh!

rugmaker

I'm in the North West and also find Talk Talk a bit patchy sometimes. Desperate for fibre, but all they keep saying is it will be coming to us in the near future!

Also meant to add that I have a mobile with unlimited internet including tethering which is a useful backup seomtimes.

nanny_7

Hi Thank you so much Blulu will try disconnecting everything to see if that works, I'm off to work now in a bit of a rush but will give it a go when I get in tonight

Thanks Rugmaker as well
xx

nelie

Our Talk Talk router was 3 years old. It's RUBBISH. But, it's the only one who provide to our area at a reasonable price.

I know a bit about the connective issues and customer services told me what to do, having already done it, they still wouldn't listen.

Told them my router stopped working and they updated it to a new one.

It's not AS good, but at least the wireless reaches upstairs now.



Have you thought about getting one of the boosters? Also, if you're on their cheaper rate, they cut you off to give priority to the 'more important higher-rate paying' customers. (which I really dislike)

sofaloafz

Is it definitely the internet? When you say it's "not responding," that's usually a windows/program issue - does the browser you're using state "Not Responding" in the bar across the top?

(Sorry, I work in IT, so I'm naturally questioning haha!)

Blulu

sofaloafz wrote: »

Is it definitely the internet? When you say it's "not responding," that's usually a windows/program issue - does the browser you're using state "Not Responding" in the bar across the top?

(Sorry, I work in IT, so I'm naturally questioning haha!)

OMG, don't say 'sorry' I'm sure nanny would feel same as me, just grateful.

For me it was definitely the Internet. My computer showed no connection. In fact it didn't even show the right TalkTalk model for the router when searching. Also I tried on our desktop too and that also showed no connection to the Internet.

So far (and definitely touching wood) it's been fine since tinkering first thing this morning. But I'm not counting on it.

I have decided that in my next life I'm coming back as one of the Flintstones. Preferably Pebbles

Blu X

nanny_7

Hi well not long been in from work straight on computer entered a few comps waiting for it to go down as usual and guess what its fine so far !!( it won't last ) but what happens is a box at the bottom says money expert.com is not responding recover web page then when clicked states windows is checking for a solution then I have to reconnect again this happens constantly,
I'm sorry I am very much a novice where the internet is concerned but learning all the time bit by bit

Anyway thank you.. thank you.. thank you.. you are all great always someone there to answer queries, questions no matter what time of day or night
this site is great and Blulu love you to

nelie

Ahhhhhhhh

that sounds much more like an browser problem/windows.

Have you updated lately?

Try changing your web browser, I only say this as the ones at uni used to 'not respond' all the time, they were windows PC and had IE and were the most frustrating thing EVER!

It doesn't sound like an internet problem as it's the whole thing not responding, and not just the web page not loading.

x

nanny_7

Thank you that's good I will try that