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Online course - rights to return

zazou
Posts: 99 Forumite

I bought a years subscription today to some online learning courses, only to discover that the UK company is giving me access to material I already have access to through an American company at a fraction of the price!
I didn't read their terms and conditions nor was asked to while paying for it.
I have logged into the site but was met with a (standard) disclaimer which I didn't press 'Agree' to.I have a strong feeling that the companies are not parts of the same entity.
What are my rights, can I just 'return' the subscription like that?
What do I need to be careful with when I hear from the UK company tomorrow?
ps. if it makes any difference I paid for it with a credit card.
I didn't read their terms and conditions nor was asked to while paying for it.
I have logged into the site but was met with a (standard) disclaimer which I didn't press 'Agree' to.I have a strong feeling that the companies are not parts of the same entity.
What are my rights, can I just 'return' the subscription like that?
What do I need to be careful with when I hear from the UK company tomorrow?
ps. if it makes any difference I paid for it with a credit card.
0
Comments
-
Why didn't you read their T&C's ?
What do their T&C's say about cancellation/refunds?
The fact you could get the materials/course elsewhere cheaper isn't relevant, the company made an invitation to treat and you accepted.
I could sell the £5 note in my pocket for £1million0 -
Why didn't you read their T&C's ?
What do their T&C's say about cancellation/refunds?
The fact you could get the materials/course elsewhere cheaper isn't relevant, the company made an invitation to treat and you accepted.
I could sell the £5 note in my pocket for £1million
I wasn't asked to read or offered any T&C apart from the disclaimer when logging in which I didn't accept.0 -
So what does their T&C's state regarding cancellation/refunds?
I don't believe there is a legal requirement for them to have an agree button to T&C's just have a link to their T&C's on the website and/or any physical documents.0
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