Nursery Overcharging

llindsey

You have definitely been overcharged but the maths is a little confusing.

I worked it out but my working out was too untidy to post.

It is quite possible that the nursery don't really understand that they have over charged you.

You have to remember that once the structure changes next year if you are still around for Xmas, it will benefit you. Think of the whole year rather than the 3 months.

So you haven't really lost out unless you leave soon as over the whole year you will still pay the same as everyone else, just in different payments.

claire.louise2

Kayalana99 they evenly distribute payment over a year so even though a session costs £41.90 and my child has attended 49 days (over the last three months). I have paid £2136.90 rather than £2053.10.

mrcow

claire.louise2 wrote: »

Kayalana99 they evenly distribute payment over a year so even though a session costs £41.90 and my child has attended 49 days (over the last three months). I have paid £2136.90 rather than £2053.10.

Really, they should have pro-rata'd over the three months rather than twelve.

Will they not put your overpayment as money paid forward until next year?

You need to ask them for a complete breakdown of what they think you've paid for and then get them to justify the overpayment.

susancs

claire.louise2 wrote: »

Kayalana99 they evenly distribute payment over a year so even though a session costs £41.90 and my child has attended 49 days (over the last three months). I have paid £2136.90 rather than £2053.10.

It really depends on the terms of contract you signed with the Nursery in September as to whether you are entitled to a refund. The terms of the new contract do not come into force until January 2014 so the orginal agreed contract is binding until then.

burnoutbabe

you are no better or worse off now for 2013 if they did or did not make the change. 2014 is a whole new year and charge.

And even this year, you only pay 1/4 towards the xmas week that no one uses, as only paid 1/4 of the year. If you have paid all of 2013, you would have paid for 1 whole extra week. So you are up on the deal!

grey_lady

hhmm - so you lucked out at the timing of the pricing change. But £125 extra for a nursery to do a great job in looking after your little one - is it really that big a deal?

embob74

grey_lady wrote: »

hhmm - so you lucked out at the timing of the pricing change. But £125 extra for a nursery to do a great job in looking after your little one - is it really that big a deal?

£125 would be a big deal to me! And I would imagine most nurseries would be quick to pursue £125 if it was owed to them!
I wouldn't be inclined to write it off either OP.

I think it would depend on what is actually stated in the contract? Does it say cost per session multiplied by the number of sessions? Or just an annual sum split into 12 months? I would think the wording is crucial to whether you can pursue it?

As an aside though....by your workings out they have only overcharged by £83.80 and not £125.
I'd still want my £83.80 back though!

PasturesNew

Surely if you have paid the same as the others for 3 months .... and they have paid for 12 months ... and you have got a "free week", you're ahead!

liney

claire.louise2 wrote: »

Kayalana99 they evenly distribute payment over a year so even though a session costs £41.90 and my child has attended 49 days (over the last three months). I have paid £2136.90 rather than £2053.10.

Ok, so the difference in what you think you should have paid is £83.80, not £125.00.

£83.80 is the exact cost of 2 sessions. September to December is roughly 1/3 of the year so it looks like they did prorata.

A third of 5 days is 1.66 days due. Perhaps they rounded up, perhaps the actual dates were more accurate than my approximate 1/3 of a year.

Even so, if you have overpaid by 0.34 days, then you would be owed only £14.25 by my reckoning.

Christmas tip!

PasturesNew

grey_lady wrote: »

is it really that big a deal?

If the maths works out that an overpayment has been made, then YES it is a big deal.... and £125 is a fortune.