We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
B&Q useless fools
Options
The_Pixi
Posts: 299 Forumite
So for the first time ever I have shopped with B&Q online, I ordered £218 of products which qualified for free delivery and was marked as available for next day delivery. This was the reason I used them rather than another supplier.
So order confirmation received and I wait today and nothing has arrived, so I call them only to be told that the items are mistakenly marked as 'next day' and unfortunately they cant deliver them straight away and will have to keep my money for 3-4 days.
So they have set up a system to take orders, instantly ask my bank to hold the funds and then do nothing to contact you to explain the delay.
Won't be going back to B&Q in future, this sort of shoddy website management I would usually worry about happening with small retailers geeeer.
So order confirmation received and I wait today and nothing has arrived, so I call them only to be told that the items are mistakenly marked as 'next day' and unfortunately they cant deliver them straight away and will have to keep my money for 3-4 days.
So they have set up a system to take orders, instantly ask my bank to hold the funds and then do nothing to contact you to explain the delay.
Won't be going back to B&Q in future, this sort of shoddy website management I would usually worry about happening with small retailers geeeer.
Mortgage Balance £182,789.00 of £259,250.00 Overpayment Total £48,847.13
Monthly payment down £258.82 Overpaid last month £1096.38
Monthly payment down £258.82 Overpaid last month £1096.38
End of month 11/2017
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards