Letting agents failed - do we stand a chance ?

tbs624

AdrianC wrote: »

She won't anyway - it's already been repaid to the ex-tenant. I'm guessing that the ex-tenant applied to the protection scheme, the agent didn't object (or couldn't, due to the lack of inventory/check-out), so it was repaid in full.

Why not wait and see if the OP returns to the thread as your interpretation of post no 1 may be inaccurate. I read it that the T has *not* claimed the deposit, as the OP refers to there being circa 400 quid available after cleaning fees were paid out, presumably organised by the LA.

The OP has not yet posted in response to my earlier query about whether the deposit has been properly dealt with, ie scheme registered with prescribed info provided within appropriate timeframe.

AdrianC wrote: »

It's a flat. Very strong chance there's no gas.

Again, that's for the OP to confirm if she so chooses.

tbs624

On reponses to AdrianC

Guest101 wrote: »

Thank u for clarifying I misunderstood what the op said about the deposit.

Not necessarily. The only person who can really clarify that one is the OP herself rather than AdrianC.

Guest101 wrote: »

As for gsc was just keeping the op on the ball, my experience is 50/50 on gas supply to flats.

Agree. Again, one for the OP to comment on should she return to the thread. No point in the rest of us simply guessing

Blackpool_Saver

I would never use an agency to manage, I would use them as an introduction and contract writer and then inspect myself.

jamie11

Guest101 wrote: »

Did u do gas safety cert yearly? You'd think it would be noticed then

It's not the job of a gas safety engineer to report on the condition of a property.

Guest101

jamie11 wrote: »

It's not the job of a gas safety engineer to report on the condition of a property.

Absolutely, but not uncommon for them to be accompanied during the visit

jamie11

Guest101 wrote: »

Absolutely, but not uncommon for them to be accompanied during the visit

How true. Often by the tenant.

AdrianC

tbs624 wrote: »

Why not wait and see if the OP returns to the thread as your interpretation of post no 1 may be inaccurate. I read it that the T has *not* claimed the deposit, as the OP refers to there being circa 400 quid available after cleaning fees were paid out, presumably organised by the LA.

Re-reading, I think you're right.

She said in the original post that the tenant had claimed - ie, requested repayment - which I then interpreted that as the deposit had been repaid. I think she's saying that it hasn't been as yet (as far as she knows, but with this agent...?), hence - with the costs for the lacklustre clean deducted - that leaves max £400ish available for her.

Except I rather suspect that even if it hasn't been paid yet, the shoddy agents have no way of proving the validity of any deduction, since there's no inventory or check-out, so it'd be repaid anyway.

Kynthia

the_insider wrote: »

An infant 5 years ago would now be a 5 year old. And in 5 years a child can do quite a lot of damage. What were you expecting?

What a ridiculous statement. Landlords should not expect damage to a property just because a child lives there. How offensive to parents too. Many are able to have children that don't wreck the home. Also any damage done by a child would be deducted from the deposit not accepted as a consequence of renting to a family.

slickric1234

my dad had similar situation with a tennant who left his house in a mess, didnt use a letting agent

the tennants had left and deposit didnt cover the repairs and they owed a months rent

he was out of pocket by about 1500

he had a word with a solicitor friend and was told that its not worth the time and effort of chasing as frequently the kind of people who trash a house often wont have any assets to go after in court
solicitor said that he was lucky they werent squatting there and hadnt done more damage and to just be more selective in future when accepting tennants

as its a letting agency you can possibly try going after them in court
or via money claim online. taking them to court for not doing their job could easily be expensive and you arent guaranteed to win

my dad was advised to take photos or video of everything inside house at time of letting in future as proof of the initial state

new_home_owner_3

The worst thing about the situation is you have been paying the letting agent for nearly 5 years without them doing their job. Over the 5 years you have paid them £5460 in fees, really you should be able to ask for this back.

I don't trust estate agents or letting agents, i know i am going to get belted for it, but lets be honest there not the most trustworthy.

So why would you trust them to look after one of your most prized possessions?