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Expansys non-delivery - what to do?
mondayrunner
Posts: 11 Forumite
Hi,
I ordered a Nexus 10 32gb from Expansys at the end of November. It was shipped on December 2 but Parcelforce have subsequently admitted that they lost the delivery. Expansys have acknowledged this.
Expansys have yet to send out a replacement and it is driving me crazy. I've called and emailed them but their customer service is non-existent.
Has anyone had a similar problem with this company or have any advice on what I should be doing, saying?
All help appreciated.
I ordered a Nexus 10 32gb from Expansys at the end of November. It was shipped on December 2 but Parcelforce have subsequently admitted that they lost the delivery. Expansys have acknowledged this.
Expansys have yet to send out a replacement and it is driving me crazy. I've called and emailed them but their customer service is non-existent.
Has anyone had a similar problem with this company or have any advice on what I should be doing, saying?
All help appreciated.
0
Comments
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Never used them and I know nothing about them, but in your situation I would be using my DSR rights to cancel for a full refund and buy elsewhere.0
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