removing mystart incredibar

reeree

I downloaded google crome and for the first day it was fine, next day everytime l clicked on chrome mystart incredibar search came up, lve removed chrome now but still think incredibar is there somewhere, lve looked in my programs to remove it but couldn't find it even before l removed chrome, any advise would be welcome

danthemoneysavingman

My friend had all this nonsense all over his laptop, made it crawl along. There were many things installed alongside such as Yentoo(?) Delta Search, a whole bunch of stuff like that. If you post a HijackThis log here, you can receive specific help to clean up your computer.
Also note these adware programs change your start page in all browsers and other such effects...

Running MBAM will also help a lot! (hint: type "get MBAM" into google)

reeree

danthemoneysavingman wrote: »

My friend had all this nonsense all over his laptop, made it crawl along. There were many things installed alongside such as Yentoo(?) Delta Search, a whole bunch of stuff like that. If you post a HijackThis log here, you can receive specific help to clean up your computer.
Also note these adware programs change your start page in all browsers and other such effects...

Running MBAM will also help a lot! (hint: type "get MBAM" into google)

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files (x86)\Samsung\AllShare\AllShareAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Users\Admin\AppData\Local\GamersFirst\LIVE!\Live.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingApp.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingBar.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingSurrogate.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RHJP0UNO\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://samsung.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?PC=BNHP
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: UZSurveyTool - {2259E2DF-6E0A-4614-B39D-744C22A3FCA9} - C:\Program Files\UserZoom\UserZoom survey tool\adxloader.dll (file missing)
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\IPS\IPSBHO.DLL
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Samsung BHO Helper - {AA609D72-8482-4076-8991-8CDAE5B93BCB} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coIEPlg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [AllShareAgent] C:\Program Files (x86)\Samsung\AllShare\AllShareAgent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [YouCam Mirage] "C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe"
O4 - HKLM\..\Run: [YouCam Tray] "C:\Program Files (x86)\CyberLink\YouCam\YouCam.exe" /s
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Desura] C:\Program Files (x86)\Desura\desura.exe -autostart
O4 - HKUS\S-1-5-18\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" (User 'Default user')
O4 - Startup: GamersFirst LIVE!.lnk = Admin\AppData\Local\GamersFirst\LIVE!\Live.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: nurago-TrayIcon.lnk = C:\Program Files (x86)\nurago web meter\nurago-TrayIcon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Samsung AnyWeb Print - {328ECD19-C167-40eb-A0C7-16FE7634105E} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
O16 - DPF: {A50FC70A-6301-4EC7-8ABC-4A657C495D54} - https://cdn4.userzoom.com/s/ie/f4/UserZoom.cab
O16 - DPF: {AFD086C8-515B-476B-A56E-BD7AAFD0909C} (MVpcPlugin Class) - http://www.roxionow.com/rnp/Update/axIntelWebAPIMVpc.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) ME Service - Unknown owner - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: PnkBstrA - Unknown owner - C:\windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Samsung UPD Service2 - Unknown owner - C:\windows\System32\SUPDSvc2.exe (file missing)
O23 - Service: Samsung AllShare PC (SamsungAllShareV2.0) - Samsung Electronics Co., Ltd. - C:\Program Files (x86)\Samsung\AllShare\AllShareDMS\AllShareDMS.exe
O23 - Service: SamsungDeviceConfiguration (SamsungDeviceConfigurationWinService) - Unknown owner - C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe
O23 - Service: SimpleSlideShowServer - Samsung Electronics Co., Ltd. - C:\Program Files (x86)\Samsung\AllShare\AllShareSlideShowService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: SW Update Service (SWUpdateService) - Samsung Electronics CO., LTD. - C:\ProgramData\Samsung\SW Update Service\SWMAgent.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
--
End of file - 15220 bytes

danthemoneysavingman

Nothing leaping out at me but closed is your man for this (if he's allowed to post these days?)
You could bin the BingBar.

Did you run MalwareBytes?


You may also want to install Ccleaner, that's jolly good at cleaning up your rubbish and your registry.

waddler_8

HiJackThis doesn't show chrome related data, only IE.

https://support.google.com/chrome/answer/2765944?hl=en

reeree

danthemoneysavingman wrote: »

Nothing leaping out at me but closed is your man for this (if he's allowed to post these days?)
You could bin the BingBar.

Did you run MalwareBytes?


You may also want to install Ccleaner, that's jolly good at cleaning up your rubbish and your registry.

yes l ran malwarebytes and it found 5 threats that superantispyware didn't find

reeree

waddler_8 wrote: »

HiJackThis doesn't show chrome related data, only IE.

https://support.google.com/chrome/answer/2765944?hl=en

l got rid of chrome because it brought up the mystart search bar and l couldn't access chrome at all, lm just worried mystart is hiding somewhere

danthemoneysavingman

It doesn't appear to be hiding anywhere.
If your reinstall Chrome and its still the start page:
click on the 3 horizontal bars in top right corner to bring up settings.
you can shange your start page then back to whatever page you want (click line to see what start page is set to, if any, on the option there)
you can manage search engines / omnibox by removing references to search engines you dont want, like mystart.

this should get rid of it and your chrome experience will be normal again.
just be careful what you click on in future!

reeree

danthemoneysavingman wrote: »

It doesn't appear to be hiding anywhere.
If your reinstall Chrome and its still the start page:
click on the 3 horizontal bars in top right corner to bring up settings.
you can shange your start page then back to whatever page you want (click line to see what start page is set to, if any, on the option there)
you can manage search engines / omnibox by removing references to search engines you dont want, like mystart.

this should get rid of it and your chrome experience will be normal again.
just be careful what you click on in future!

thank you, will do

waddler_8

reeree wrote: »

l got rid of chrome because it brought up the mystart search bar and l couldn't access chrome at all, lm just worried mystart is hiding somewhere

What's to be worried about? It's only a toolbar.

reeree

waddler_8 wrote: »

What's to be worried about? It's only a toolbar.

l think its a bit more than that, for one thing l didn't knowingly install it, l found this on a website


Incredibar is browser toolbar that installs to all of major Internet browsers and redirects random computer systems to mystart.incredibar dot com. It badly complicates your activities on the Internet by redirecting your search results and giving you different information that you were actually looking for. It can also add some websites to your bookmark list that you never even thought of adding there. On low memory conditions, it will slow your PC as well. Changing browser settings and redirecting searches classifies Incredibar as browser hijacker