Distance selling - cooling off period for E-ticket?

firefly678

Hi,

I hope I am right in thinking that the normal 7 day cooling off period under the distance selling regulation applies to e-tickets also?

Story is I bought online tickets for a visitor attraction, and only after buying them I realised I bought them for the a similar attraction with the same name, but many miles away!

The website of the attraction in question actually says tickets bought online can't be cancelled - but I think thats wrong...?

I also hope I'm right in thinking that an e-ticket - or just a printed email - is still a classified as a 'product' that is covered by the distance selling regulations?

Many thanks for your help!!

Lomast

someone will be along to confirm soon but im pretty sure tickets are excluded from DSRs

wealdroam

Lomast is right.

From the OFT's Guide to the DSRs:

2.20 The requirements to provide pre-contractual information, written and additional information, the right to cancel and the obligation on the supplier to carry out the contract within a maximum of 30 days do not apply to the following types of contract.
Contracts to provide accommodation, transport, catering or leisure services (for example hotel accommodation; plane, train, or concert tickets; car hire; or sporting events) where you agree to provide the service on a specific date or within a specific period.

firefly678

well thats a !!!!!! - ebay it is! Except I expect they're non transferable :S

Thanks a lot guys.