Parking Eye 4 mins!!!!!

alta

Receive a Parking Charge Amount, it was in a car park over a shopping complex. The photo evidence says that I was "4mins" over the 2 hrs I have paid. cant believe 4mins are going to cost me £100/60 if I pay with in 14 days. I accept that 4mins or 40mins I am still over, but I didn't realise, The town had been busy with Xmas shoppers, it was market day and there were queues for everything. The car park was 50% empty and the charges are over the top for the facilities.
What can I do? I have read many posts and there are so many different opinions.
I need to know clearly what to do? The town is small and becoming run down, no wonder if this is what happens, I will think twice about shipping there again, even if it is my local area, I would rather drive somewhere else.

Half_way

What can I do?

Dont even think pf paying this, Tell PE to get stuffed, and complain to the shopping centre management - got to go out more later if no one else picks this up in the meantime don't panic.

Guys_Dad

This one should be easy - assuming this was in England/Wales and happened in the last few days. Dates would be helpful.

I am, please be assured, deadly serious about the following appeal. The BPA CoP referred to can be found here http://www.britishparking.co.uk/write/Documents/AOS/AOS_CoP_June_2013_update.pdf

Dear Parking Eye,

Ref xxxxxxxxxxxxxxx Vehicle Reg xxxxxxxxxxxxxxxx dd/mm/yy

I refer to the above charge and as the registered keeper I am appealing it on the following basis.

You are a member of the British Parking Association and are obliged to follow their Code of Practice. This document states the following

13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action



I am willing to argue at POPLA that , as your cameras record the time a vehicle enters and leaves and not, as your signs say "2 hours Parking" a period of 4 minutes falls well within the Grace period demanded by the BPA. Your charges are also well in excess of any estimate of loss you may feel you have suffered.

So, in the spirit of Christmas, I am giving you the opportunity to save yourself £27 (and the BPA considerably more) by inviting you to cancel your charge or, if you want to be old scrooges, then send me a POPLA code so I can take my argument to POPLA.

Please also note that I am aware that registered keepers may appeal any charge, but if you insist on knowing who the driver was, it was Santa Claus and his address is c/o North Pole if you prefer to deal with him instead.

Yours faithfully,



Keeper

The_Slithy_Tove

Guys_Dad wrote: »

You are a member of the British Parking Association and are obliged to follow their Code of Practice. This document states the following

13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action

And complain to the BPA Ltd that PE continue to regularly ignore the Code of Practice, and what are they going to do to stop them flouting the rules they have signed up to.

And complain to the DVLA that they have obtained your details unlawfully. PE have clearly broken the Code of Practice, and therefore cannot claim to be members of the approved trade association and the unfettered access to your private data that goes with it. Ask them also why they continue to dish out keeper details when it's plain to anyone that they break the Code of Practice any time any of their employees takes a breath.

bod1467

Guys_Dad wrote: »

but if you insist on knowing who the driver was, it was Santa Claus and his address is c/o North Pole if you prefer to deal with him instead.

:rotfl::rotfl:

danny0

hello i am by no means in a position to help , although im going through similar case where by i was 1min and 35 seconds over the 10 minute grace period of this peculiar carpark , i urge you to do what the kind people suggest as i have left mine to late and now have to go to battle with them.

fil_cad

Parking eye prey on soft touches to fill up there grubby bank account! As Half_way said tell them to get STUFFED. :money:

Half_way

danny start a new thread, but in breif have you complained to the car park owner?

4consumerrights

Guys_Dad wrote: »

This one should be easy - assuming this was in England/Wales and happened in the last few days. Dates would be helpful.

I am, please be assured, deadly serious about the following appeal. The BPA CoP referred to can be found here http://www.britishparking.co.uk/write/Documents/AOS/AOS_CoP_June_2013_update.pdf

Dear Parking Eye,

Ref xxxxxxxxxxxxxxx Vehicle Reg xxxxxxxxxxxxxxxx dd/mm/yy

I refer to the above charge and as the registered keeper I am appealing it on the following basis.

You are a member of the British Parking Association and are obliged to follow their Code of Practice. This document states the following

13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action

I am willing to argue at POPLA that , as your cameras record the time a vehicle enters and leaves and not, as your signs say "2 hours Parking" a period of 4 minutes falls well within the Grace period demanded by the BPA. Your charges are also well in excess of any estimate of loss you may feel you have suffered.

So, in the spirit of Christmas, I am giving you the opportunity to save yourself £27 (and the BPA considerably more) by inviting you to cancel your charge or, if you want to be old scrooges, then send me a POPLA code so I can take my argument to POPLA.

Please also note that I am aware that registered keepers may appeal any charge, but if you insist on knowing who the driver was, it was Santa Claus and his address is c/o North Pole if you prefer to deal with him instead.

Yours faithfully,



Keeper

I DO LIKE THIS LETTER GUYS DAD - TROUBLE IS PARKING EYE DO NOT HAVE A SENSE OF HUMOUR!:rotfl:

Breaching BPA's COP is also interestingly a breach of their contract with their client too! (according to t&c's I've read)

Therefore a possible cause for remedy by the misguided and ill-informed fools who signed Parking Eye up in the first instance.

Coupon-mad

alta wrote: »

Receive a Parking Charge Amount, it was in a car park over a shopping complex. The photo evidence says that I was "4mins" over the 2 hrs I have paid. cant believe 4mins are going to cost me £100/60 if I pay with in 14 days. I accept that 4mins or 40mins I am still over, but I didn't realise, The town had been busy with Xmas shoppers, it was market day and there were queues for everything. The car park was 50% empty and the charges are over the top for the facilities.
What can I do? I have read many posts and there are so many different opinions.
I need to know clearly what to do? The town is small and becoming run down, no wonder if this is what happens, I will think twice about shipping there again, even if it is my local area, I would rather drive somewhere else.

So many different opinions? NOPE. Not sure what you mean at all unless you wasted time randomly searching & reading old threads from a year ago?

A few months back, we got soooo busy with new threads, all the same, that to ensure no-one missed out on advice I spent hours writing a sticky (info) thread for the top of the forum, giving it capital letters saying:

NEWBIES!! PRIVATE PARKING TICKET? EVEN AN OLD ONE? ***READ THIS FIRST*** Thankyou!

and making sure it covers in simple terms what all the acronyms mean, how to appeal with a DOZEN linked examples...how to win at POPLA stage...what to do if you miss the appeal deadline & get to debt collector letters stage...and yet every day, newbies don't read it.

But please don't disappear, we do want you to win at POPLA so please post any questions...AFTER reading the stickies (info threads 'stuck' on the board at the top).

4consumerrights

Coupon - I understand your frustration in getting people to read these sticky threads which is still an issue.

The only response I got from the MSE team was to point them to the video - which calls sticky threads "pinned"!

Every Newbie is normally referred first to your thread by the regulars though not in this case!

*********************************

To Alta - The Parking Prankster is calling for anyone with Predatory practices from parking eye to contact him see his blog

http://parking-prankster.blogspot.co.uk/2013/12/call-for-information-predatory.html

And 4mins over the stay is not the record which I believe currently stands at 52 seconds!