Amazon refunds if price has dropped

Cheapchick_2

I'd noticed in another post someone saying that they had an email from Amazon with a refund as they felt they had paid too much. First I've heard of them doing that! I was looking at my recent orders and noticed the xbox game I ordered for DS for Christmas at £34.99 was now £19.99! I could have re-ordered and returned with a £2 odds collect plus charge but emailed Amazon to ask if they would refund the difference and they did!! They agreed there was a dramatic difference in price.


It's worth checking your orders and seeing if anything has dropped in price and if you don't ask you don't get

7roland8

Yes if the price has dropped between when I order and receiving the item (if sold by Amazon) then I will email to tell them and they always refund the difference.

Cheapchick_2

I ordered it around 21 November so I had already received the game so I thought they would probably say no.

7roland8

Yes always worth asking - and telling them you'll return the dearer one if they don't agree and will re-order!

moonbonks

Thanks for this, it's really handy to know as this had happened to me on more than one occasions whereby I buy a product and then a few days later its been greatly reduced in price.

Helix

It used to be policy that they would do it within 30 days but they stopped that a few years ago. They do still do it and it is worth asking but I think you will find if you do it on every order they will start saying no. Probably best to save it for those where there is a bigger drop rather than a few pence.

savemoney

I have had refunds before when a item has dropped price within a very short period. It was a gesture of good will so they don't have to do it

mcduff16

I asked Amazon for a price difference refund when the Kenwood mixer i bought was reduced the next day by £30 in John Lewis. Amazon refused saying that they don't do price matches so i returned the mixer and bought it from John Lewis instead.

sillygoose

I ordered something once that dropped drastically in price elsewhere so I didn't want the Amazon item on its way but didn't want to pay to return it.

I just refused delivery and it was sent back to Amazon for free. It took a while and I had to turn the courier away twice before they got the idea, but amazon just returned my payment when they got it back.

November2

Is it only Amazon that do this? I ordered a bed for £149 2 weeks ago from Sainsburys which dropped to £44 this week!

sillygoose

November2 wrote: »

Is it only Amazon that do this? I ordered a bed for £149 2 weeks ago from Sainsburys which dropped to £44 this week!

Did you order online? if so under distance selling laws you could order the bed at a cheaper price and send the higher priced one back and they must refund.