Help! Problems with emails.

tumbletots

Hi,

Wonder if anyone can help. In the last couple of days I have been unable to delete read emails. I am able to read them fine just not delete them so they are stacking up. Ha s anyone got any ideas?! I need to buy a new computer but was hoping to dealy it for a little bit longer. Thanks for any advice or help.

macman

Some basics: what email program are you using, and what operating system?

tumbletots

Hi,
Sorry for the delay in replying.

The operating system I am using is Windows XP and the email programme is outlook express. Many thanks for any help.

tumbletots

Hi,
Anyone out there got any idea?!

littleredhen

Try this

Fix Outlook Express When Deleting Messages Does Not Work

To make Outlook Express delete messages again:

Go to the Deleted Items folder in Outlook Express.
Move all messages you may want to keep to your Inbox or another folder.
Shut down Outlook Express.
Open your Outlook Express store folder.
Delete the "Deleted Items.dbx" file.
Restart Outlook Express.
Make sure you empty the Deleted Items folder frequently (say, once a week).

tumbletots

Hi littleredhen,

Thanks so much for the help. It worked! I have had my computer a few years and never done that as I didn't realise. No wonder I had a problem! I am such a numpty where computers are concerned. I think my New Years resolution should be to get a better understanding of them!
Once again thanks for your help and best wishes for a happy and healthy 2014! :j