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Npower settle and close account

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principlecounts
principlecounts Posts: 305 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Energy
Recently switched from NPower to First Utility, and just wanted to settle the bill and close my NPower account. Was told 15mins to 26mins, but my phones battery was running out ...

IMG_7824.jpg

Their e-mail facility seemed broken. I might just have to write a letter and hand deliver it.
Student loan: Cleared.

Comments

  • ValHaller
    ValHaller Posts: 5,212 Forumite
    1,000 Posts Combo Breaker
    principlecounts wrote: »
    I might just have to write a letter and hand deliver it.
    ????? If you write the full address on the envelope, put a postage stamp on it and put it in a Royal Mail postbox, it will be hand delivered for you
    You might as well ask the Wizard of Oz to give you a big number as pay a Credit Referencing Agency for a so-called 'credit-score'
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    N Power to FU, out of the frying pan comes to mind.
    That gum you like is coming back in style.
  • MillicentBystander
    MillicentBystander Posts: 3,518 Forumite
    edited 13 December 2013 at 10:08AM
    penrhyn wrote: »
    N Power to FU, out of the frying pan comes to mind.


    I was just going to post the same thing. :D

    PS OP, as you are going to F:U (to be fair their initials tell you all you need to know!) then if you have a smartphone think about installing WeQ4U app. You may need it whilst waiting....and waiting...and waiting in the queue (in the latest Which test F:U came last in the league table for call waiting times (yes, they ACTUALLY beat npower!)
  • cynicalgit_2
    cynicalgit_2 Posts: 329 Forumite
    Is that Futility???
  • undercover_peon
    undercover_peon Posts: 90 Forumite
    I wouldn't worry about it once the back office work goes to india things will improve :p
  • principlecounts
    principlecounts Posts: 305 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks for replies!
    Student loan: Cleared.
This discussion has been closed.
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