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Southern Electric 1 Year Fix

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Southern Electric have a 1 year Fix for gas at prices before the 15th November increase. Is this worth going for or are prices likely to come down if the government reduce the green levy.

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  • NittyGritty
    NittyGritty Posts: 967 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 12 December 2013 at 12:26PM
    there wont be any unit price reduction, the reduction of the green levy as already been announced. you will prob get a 1 off payment for the above mentioned, that is all, theres No reduction in unit prices itself.

    heres the reduction and what each have said below:

    Will the big six providers pass this saving on?

    MoneySavingExpert.com asked the big six energy suppliers whether or not they'd be passing on the Government's savings. All will pass on the WHD rebate, although other details are less clear or vary by company. Here's what they said:
    • British Gas will pass on all three elements of the Government's savings onto all existing customers, including those on fixed deals, from 1 January. The savings will also be passed onto tariffs being sold from the same date. It says an average dual fuel customer will save £53 as a result.
    • EDF will pass on the savings made from the WHD rebate onto all of its customers, including those on fixed deals. It says the saving will also be passed onto its tariffs on sale from the same date, although prices won't change. It's yet to set a date for this. ECO and network savings won't be passed on as EDF says it factored these in when it announced a 3.9% price rise this winter, smaller the other big six suppliers.
    • E.on will pass on the WHD rebate to all customers, including those on fixed deals, although it's yet to decide when this will take place. It also hasn't decided whether it will also be passed onto tariffs being sold from then onwards. It is yet to announce if the other two savings will be passed on.
    • Npower will pass on all three elements of the Government's savings onto all households, including those on fixed tariffs. Savings will also be passed on to tariffs currently on sale. A date hasn't been set yet.
    • Scottish Power will pass on all three elements of the Government's savings onto variable and prepay customers only. Fixed electricity customers will only get the £12 WHD rebate. These savings will be passed on in "early 2014". Scottish Power is also yet to confirm whether tariffs on sale from then onwards will incorporate the savings.
    • SSE says all three elements of the Government's savings will be passed onto variable and prepay customers before April. It's reviewing whether or not to pass the savings onto those with a fixed deal. Savings will also be passed onto tariffs currently on sale.
  • moneyreturnconning...
    moneyreturnconning... Posts: 2 Newbie
    edited 26 December 2013 at 11:28AM
    I would seriously advise you don't consider SSE as your energy supplier. I have been dealing with a very threatening, unhelpful, lying and aggressive senior manager in their Cardiff office named (text removed by MSE Forum Team). She has been "looking into" my complaint for the past 7 weeks where I have been overcharged by some £670.00 and getting nowhere with her "help". I insisted on speaking to another manager in the office and my complaint was resolved within the hour. The manager who resolved my complaint advised me that Tracey Thomas had not even bothered to add any complaint note to my account and without his intervention it is likely that SSE would have got away with hundreds of my hard earned pounds. I had at all times been courteous but found all communications on the part of (text removed by MSE Forum Team) to be challenging and aggressive (at one point she actually said to me that if I did not accept what she was telling me and carried on calling her on her direct line she would arrange to terminate my supply. On my telling her this was no way to be speaking to customers she sarcastically told me that our calls were not recorded. If this is not illegal then it should be!) I can only tell you about my experience with SSE and am left wandering if this is how managers conduct themselves what level of service might we suffer from their subordinates.
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