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Overcharged at Waterstones...

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...only by £1 so I didn't notice it as I bought a few books at once. However, I'm irritated now - if a book says say £8.99 then that's what I expect to pay.

Is it worth the time, effort and cost of driving back into town though to get my £1 back or do I have to swallow it and be more careful in future ? Or can I take the book back for a full credit due to the overcharging ?
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Comments

  • If it was me I would chalk it down to experience and think would teach me to read my receipts in the future.
    Have done it myself in the past in Boots where something should have been cheaper due to being reduced but scanned at full price. Never bothered going back.
  • Truepat
    Truepat Posts: 3,278 Forumite
    I usually judge that by putting a value on my time and how much it would cost me to get there. A car will be about 30-40p per mile so if it is more than a mile or so away it would cost you more - just in petrol alone.

    What you could try is sending them an email with a scan of your receipt and see if they would even issue a voucher for the next time you are in town?
    35, semi retired, sun, sand, sea, life is good
    When you are done moaning remember that there are people who would love to have your standard of living!
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    it's only money, will it cause problems if your estate is worth a pound less when you kick the bucket?
  • swingaloo
    swingaloo Posts: 3,468 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    To be honest if you bought in Waterstones you probably lost more than a pound.

    Mary Berrys book is 18 pound there, 9 in Tesco:eek:
  • I would throw the book at them....
    "You were only supposed to blow the bl**dy doors off!!"
  • paulsad
    paulsad Posts: 1,315 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I just tipped my barber £3 by accident ... should I kill myself?
  • Dick_here
    Dick_here Posts: 1,605 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Sooler wrote: »
    it's only money, will it cause problems if your estate is worth a pound less when you kick the bucket?

    It'll be worth much more - I'll be buying Waterstones shares if they add £1 to every customer's bill... ;)
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • I would throw the book at them....



    :rotfl:



    .....................................................
    DEBT FREE AND PROUD:D
    'Better to remain silent and be thought a fool than to speak out and remove all doubt'
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Next time you're there, go to the customer desk and they'll sort it out for you I'm sure.
  • WTFH
    WTFH Posts: 2,266 Forumite
    paulsad wrote: »
    I just tipped my barber £3 by accident ... should I kill myself?

    If you were in Seville he might do it for you.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
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