Compensation claim against airline

jack_and_jill_2

Hi

I am in the process of making a compensation claim against an airline and am using the Small Claims Track. The defendant has defended the claim.
Am I able to make a claim for discovery with the airline? ie the engineers report relating to the technical fault that caused the delay. Or possibly a list of other passengers and contact details so that I can find further witnesses to support my claim. This latter point would would allert other passengers to the chance of making a claim and may be a good way of focusing the airlines attention.
Does anyone have an opinion?

Thanks

Jack and Jill

unholyangel

http://www.adviceguide.org.uk/england/your_rights/legal_system/small_claims.htm

Provides details of the small claims procedure.

As for the latter....they wouldn't be able to release those peoples details anyway, given the data protection act and the possibility that the airline themselves may not have the contact details, just the name.

If you're really focused on that avenue though, you could perhaps put adverts in the papers for that region or start a facebook group and ask friends to share it. Its the only way I can see for you to get in contact with others.

pinkshoes

Crikey! That must've been quite some delay to warrant a small claims court action.

How long was the delay?

Data protection will prevent you getting a list of passenger names, but you could try Facebook and people syaring your plea!

jacques_chirac

pinkshoes wrote: »

Crikey! That must've been quite some delay to warrant a small claims court action.

How long was the delay?

Data protection will prevent you getting a list of passenger names, but you could try Facebook and people syaring your plea!

Delays over four hours (or three, depending on distance) can entitle each passenger to compensation of £400+. Crazy, but that's the EU for you!

wealdroam

pinkshoes wrote: »

Crikey! That must've been quite some delay to warrant a small claims court action.

How long was the delay?

Twenty-one hours according to this thread:

https://forums.moneysavingexpert.com/discussion/4842375

Caz3121

probably best over in the Flight Delay forum, plenty of experiences on dealing with the airlines and court cases

wealdroam

Caz3121 wrote: »

probably best over in the Flight Delay forum, plenty of experiences on dealing with the airlines and court cases

OP has already posted there. See my earlier post.

bris

They have a get out clause for technical problems beyond their control so they are defending it because they know they can't lose.

System

It was over 5 years ago. Is it really worth pursing this now?

visidigi

bris wrote: »

They have a get out clause for technical problems beyond their control so they are defending it because they know they can't lose.

Not true, there's some right epic fails from the airlines...just need to read the flight compo forums, littered with forehead slapping airline moments...

DCFC79

goater78 wrote: »

It was over 5 years ago. Is it really worth pursing this now?

Not worth it, why not make a claim nearer the time I ask.

No harm in trying though.