Halifax Clarity card statement

chattychappy

opinions4u wrote: »

'YOU HAVE FAILED TO MAKE A MINIMUM PAYMENT. Failing to make your minimum payment can mean that you have broken the terms of this credit agreement. As it's a piddling little amount, we won't be taking legal action against you. But your credit file will now show that you haven't looked after the account properly and this may make it more difficult for you to obtain credit in the future.'

Would that be better?

Think it would be, especially the piddling thing! No doubt it would end up with somebody somewhere having to rule on the meaning of piddling when later action is taken in respect of a larger amount.

Reminds me of a case I was involved in where a contractual dispute ended up in court. It was 20 pages long and one of the penalty clauses was left as "In the case of default, the client will pay [not enough so they feel flieced]" and this was how it was signed. The client was in default so you can imagine the ballyhoo.

LittleVoice

eskbanker wrote: »

Paying a penny more than your minimum payment seems somewhat unlikely to put you into credit!

If the minimum payment was 58p then that was also the total amount outstanding. (For Halifax it is definitely £5 for a minimum payment or the actual amount if less.)

chattychappy

I always pay my Tesco Clubcard CC in full. But I've noticed that when the balance is less than £5 I get a "minimum payment" marker on Experian, presumably because although I'm paying the balance in full this is also the minimum!

loobs40

cajef wrote: »

So you think they should employ someone to check every letter the computer coughs up before they send it?

Computers don't know the difference between 58p, £5-80p or £58.

They do if they are programmed to do so.


If amount_outstanding < 1.00 then
Take no action
Else
Send a terse reminder
End if


Simples!

hillcats

Set up a direct debit for the minimum payment - problem solved !
Or even better for the full amount each month...

If you can't afford to pay off the credit card in full every month, then you can't afford the items you are purchasing every month...

aleph_0

loobs40 wrote: »

If amount_outstanding < 1.00 then
Take no action
Else
Send a terse reminder
End if

Indeed. However, problems could arise when someone fails to make a payment for a larger amount, and the customer comes back "but I didn't realise, you were happy for me to not make the minimum payment before, waaa".

I still struggle to see how it's threatening. The language is terse, but is accurate. It is no scarier than the credit agreement signed up to when taking out the card: I don't know why joho signed up to a card with terms and conditions they deem 'threatening'.

Halifax_Clarity_Credit_Agreement wrote:

10.2 Missing payments could have severe consequences including making credit more difficult to obtain. We may take legal action against you if payments are not made. If that action is successful we may apply to enforce that judgment in a number of ways including getting a charging order against your home which means that, if your home is sold, the amount you owe us can be paid out of the proceeds of sale.