dodgy email from BT or not???

happyhero

Hi is this email a hoax as it has a funny attachment, i.e. its a zip file which is the sort of file I never get from companies?

Also I do not have broadband with BT, I am with Sky but then it depends how you read it, i.e. they simply say they are upgrading the line, and as far as I know, even though I am with Sky, BT probably own the line.

The email looks perfect on the surface apart from containing a zip file attachment and is from

Margaret.Short@bt.com

and here is what it says

Important Account Notice : Broadband Upgrade
Hello,

This e-mail has been sent to you by BT to inform we are upgrading your broadband line.

In order to complete the upgrade please complete the attached form.

To ensure future emails from BT are delivered to your inbox and not treated as spam, please add ebilling@bt.com to your address book.

Need more help?
Please don't reply to this email as we won't get your message. If you've got any questions, or for more ways to get in touch, go to www.bt.com/help.

Thanks for choosing BT,

Johnnie Sweeney
Managing Director, Customer Service


I think it is a dodgy email and the zip file will contain something not nice but I would appreciate someones input on this please.

Any help appreciated.

Esqui

Sounds dodgy to me. BT would not need your details to upgrade the line, as if you're a BT broadband customer, they'd already have them, and if you aren't - they would upgrade the exchange altogether, not just the people that have sent them a form.

dannny_2

You have to ask?

Apart from the flipping obvious......

Persons had a sex change from writing the email to sending it.

happyhero

I think attaching zip files makes it suspicious straight away, ok some of us know what to do with them but they are not exactly user friendly when you think these emails could be sent to people with only the most basic pc knowledge. I think Utility companies etc would stick with very simple formats and not use zip files.

aerostar

It WILL be a virus - delete - I have seen lots of these from different companies all had zip attachments and ALL were virus.

Some current ones supposedly from
BT
AA airline
Fedex
Companies House
Sage accounting
TNT Parcels
Gateway.gov
Skype voicemail
Whatsapp voicemail
UPS
Barclays
US Airways

All contain zips - all Viruses

cookie365

It looks perfect on the surface? Seriously?

I'm a bit worried that you have access to a computer if there's anything about that email that looks genuine to you

Classic spam. In fact - what email client do you use? How did that not get flagged automatically as spam?

closed

http://techhelplist.com/index.php/spam-list/422-important-account-notice-bt-virus

should be detected by any of these

Avast Win32:Malware-gen
ESET-NOD32 Win32/TrojanDownloader.Waski.A
F-Prot W32/Trojan3.GSG
Commtouch W32/Trojan.ZJCQ-5536
Malwarebytes Trojan.Downloader.Z
DrWeb Trojan.DownLoad.64742
TrendMicro TROJ_UPATRE.HR
AntiVir TR/Yarwi.B.52
Rising PE:Malware.FakePDF@CV!1.9C28
Sophos Mal/Generic-S
Symantec Downloader

TrishaM

How would the zip file on a skype voicemail affect an iPhone 4? Any ideas

cookie365

It won't be a Skype voicemail, that's the whole point.

Chances are it contains a windows .exe file, so it shouldn't be able to run on an iphone. But there's nothing to be gained by doing anything but delete it.

JohnB47

Thanks for posting this - I am a BT customer and it's good to keep up with the types of scam going on.

Yes, it looks very suspicious to me and I would've deleted it. I've just looked in my Junk folder (Hotmail) and found a similar request from HM Revenue and Customs (not) saying I should click on a link and complete a form. Same sort of thing.

If I ever feel I should respond to something like this, I would always go to the official site independently - not using a link in the EMail. e.g. I regularly get Emails from my Credit Card provider saying that my statement is ready to view. I know this is legit but I still always avoid using any link on the Email and go to the Card site using my own bookmark.

TrishaM

I know it won't be a voicemail I just wondered what the zip file if opened on an iPhone would do?