ask seems to have taken over my homepage!!!!!!

aqua111

Ask has taken over my Homepage when I downloaded Adobe on my new Computer.
I use Mozilla with Google as my Homepage.
Please help!!

macman

Because you neglected to deselect 'install the Ask Toolbar' when you accepted the Adobe upgrade.
Uninstall it via Control Panel.

GunJack

you'll probably have to reset your search provider in the browser manually too

aqua111

Ask not listed in programmes.
Google still showing as homepage in internet options.
Unable to open Firefox.
Windows 7 System.

GunJack

1. quick scan with malwarebytes, remove all it finds, (probably) reboot machine.

2. Go int Manage add-ons in your browser, delete Ask search from there

3. Internet Options - delete current homepage listing, manually enter google.co.uk, click Apply, then ok. Restart browser.

aqua111

Thanks Gunjack managed to delete ASK!!!!
I seem to have lost Firefox and go straight to Google but I can live with that!
Thank you!!!!!!!!

macman

aqua111 wrote: »

Thanks Gunjack managed to delete ASK!!!!
I seem to have lost Firefox and go straight to Google but I can live with that!
Thank you!!!!!!!!

Firefox is your web browser, Google is your homepage. So you haven't 'lost Firefox'.
You can change your homepage back to whatever you want: go Preference>General tab. Enter the required URL and exit. Sounds like it's reset to the default Mozilla URL.