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IE on Windows 8 not working

aaroncaz
aaroncaz Posts: 5,242 Forumite
Part of the Furniture
in Techie Stuff
Been a couple of weeks now, not responding, little box pops up etc.... last night couldn't even get on it, has crashed again now, just looked for updates and ran malwarebytes last night one object, deleted it... It;s an Asus laptop abt a year old. Any suggestions please?

Comments

  • Mobeer
    Mobeer Posts: 1,851 Forumite
    Part of the Furniture 1,000 Posts Academoney Grad Photogenic
    Does it display any pages at all?
    What is the text in the little boxes that pop up?
    What version of Internet Explorer?
    Are all web browsers affected, or only Internet Explorer?
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    It displays pages, it can work ok then start to go wrong, saying IE has stopped working etc....needs to close etc, happens a lot if I google or go on facebook, Firefox is ok, though on some FB pages its funny.It's the new version 9?
  • alanrowell
    alanrowell Posts: 5,391 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aaroncaz wrote: »
    It displays pages, it can work ok then start to go wrong, saying IE has stopped working etc....needs to close etc, happens a lot if I google or go on facebook, Firefox is ok, though on some FB pages its funny.It's the new version 9?
    IE or Firefox - IE is version 11 now
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    Sorry IE11, I do have the option of upgrading to windows 8.1 maybe this will help.
  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    aaroncaz wrote: »
    Sorry IE11, I do have the option of upgrading to windows 8.1 maybe this will help.


    Yes it may well do. Normally when you upgrade from 8 to 8.1, IE11 is installed as part of the process. You have probably jumped the gun installing IE11 before upgrading to 8.1
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • Esqui
    Esqui Posts: 3,414 Forumite
    Run IE without add-ons by pressing WIN+R, then typing iexplore -extoff.


    If it runs, click the tool icon and go to internet options. Click to the advanced tab, and then click reset. You'll need to restart the computer, but it should work.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    Thank you have done that, seems to be ok now. Many thanks.
  • giraffe69
    giraffe69 Posts: 3,635 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Thank you have done that, seems to be ok now. Many thanks.

    If you enable the add ons one by one you will find out which is the offending one and can get rid of it and still use the others if they are useful.
  • 54druids
    54druids Posts: 516 Forumite
    Part of the Furniture Combo Breaker
    I too have an Asus laptop which I got this year. I have the same problem with IE and am going to reset it now but I also cannot install windows 8.1. It goes through the process but gets to the end and says it cant install it.
    Smile though your bank is breaking:)
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