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easycash account

:confused: hi has anyone opened a halifax easy cash account? how long does it normally take?? they sent online banking details and asked for proof that iam who i say iam that was about 10 days ago. the account is online but i cant do anything with it.... i transferd a small amount of money to see what would happen. the money was there then it was gone..
my question is have they changed their mind:eek: ?? or is this normal?
no card has come:confused:

Comments

  • regularsaver1
    regularsaver1 Posts: 4,930 Forumite
    I think the money has gone into clearing because there are out standing items (ie they are still looking at the account)

    If you apply through the post the timescale is about 7-10 working days from receipt as you send your id at the same time as your application form

    with online it is different as you are sending id later, - bear with them - if unsure, call the number on your letter about sending id

    you will get your card and are able to fund it - but only once they have completed all theitr checks into id and bankruptcy ect
  • khurammm
    khurammm Posts: 186 Forumite
    It took about 2 weeks for me. Just call them and ask the status of your application.
    <<If you liked what I said then feel free to click on the thanks button>>
  • Took about a month for me AND they changed it from a Halifax account to a Bank of Scotland one, possibly because i have a local BOS branch but no Halifax one.
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