Virgin Media - a possible way out?

K33k00

Yestarday i received my letter saying that there will be a 3 pound a month increase, so i started doing some research and found the below.
Can anyone confrm that this can be used to cancel the current contract?

Source - Google "virgin media section J" and it should be the second link down, sorry i cant post links

J Ending this agreement
1. Either you or we may end this agreement at any time (including during or at the end of any minimum period)by giving the other 30 days' notice. You must pay any charges (including usage charges and line rental) up to the end of that 30-day notice period. You may also have to pay an early disconnection fee if your services end within the relevant minimum period as set out in paragraph J2.
2. If you end one or more services during the minimum period for such services (other than in the circumstances outlined in section K or paragraph J3), or if you break this agreement and we and/or Virgin Media Payments end this agreement under section L (including for non-payment of charges) within the minimum period applicable to those services, you must immediately pay (to Virgin Media Payments) an early disconnection fee in respect of each cancelled service by way of compensation to us for ending those services early. You can find details of these charges on the Virgin Media website. The early disconnection fee will not be more than the charges you would have paid for your chosen services for the remainder of the minimum period less any costs we save, including the cost of no longer providing you with those services.
3. If we and/or Virgin Media Payments:
a) increase our charges under this agreement
b) make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c) make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges. If you do not give notice of cancellation within the specified period, you will be deemed to have accepted the increase in charges and/or the changes to the services and this agreement. You will no longer be able to cancel your services under this paragraph. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30-day notice period and paragraph J2 will not apply if you cancel before the end of the minimum period.

[Deleted User]

Yes, just as it says, you can cancel within the minimum term without penalty because the price has risen.

Buzby

Seems odd why you Googled info when, if you turned Virgin's letter over - you would have seen the same offer of termination. They certainly don't hide it.

That said, if your only option as an alternative is BT based slowmo derived ADSL for BB, you'll be shooting yourself in the foot. I'm on 125Mb at the moment - even BTs Infinity 2 cannot match it!

Ypaymore

Its certainly not a secret every time a price rise occurs MSE mentions the get out clause.