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Great service EDF..not
Inforapennyinforapound
Posts: 948 Forumite
in Energy
Keep it short...
Moved supplier from EDF. Final meter readings finally agreed.
EDF final bill and they owe me over £100.
No money in my account after 12 days so i called EDF. I was told that i will be refunded because i made the phone call,but oops,we have removed your bank details from our system.We(EDF) will therefore send you a cheque.....
So my question is: if i hadnt called would i have been refunded?.....and should i have threatened legal action which is what these conglomerates do to us when we fail to make a payment(i know from experience).
Bitter? Me?
You have been warned
Moved supplier from EDF. Final meter readings finally agreed.
EDF final bill and they owe me over £100.
No money in my account after 12 days so i called EDF. I was told that i will be refunded because i made the phone call,but oops,we have removed your bank details from our system.We(EDF) will therefore send you a cheque.....
So my question is: if i hadnt called would i have been refunded?.....and should i have threatened legal action which is what these conglomerates do to us when we fail to make a payment(i know from experience).
Bitter? Me?
You have been warned
0
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