EDF Energy

tammy66

Has anyone any experience of having your excess credit on your gas and electricity account repaid with edf. Do you have to apply or is it refunded automatically after your 12 month review

amiehall

My credit was refunded automatically at my review. I would say, however, that it would be normal to be well in credit at this time of year. Winter is just getting started and I would expect you would swallow a lot of this credit up over the next 3 months. If you still have credit in March, it may be worth calling them to have it refunded.

macman

How much credit on each account?

[Deleted User]

I was with EDF for a few years and over a few years built up a £300 credit on my gas ( only have a gas hob ). They certainly didnt ever volunteer any rebate but to give them credit it was repayed instantly I phoned customer services. anyone with gas central heating needs to be a couple of hundred in credit now as we enter the two big quarters. Last winter the temp stayed static for weeks around the 2c to 3 c until mid April

lukieboy96

When will EDF let you know how much you have used? I have sent readings but they say next bill Oct 2014! I don't want a bill then! I want now so I know what I am using. they have acknowledged I am not using much electricity even though they want £53 DD! Part of me wants to return to Southern Electric. at least they let you know what you were using! But will have to wait until Warm Home Discount.