Moved pc - now no internet???

Lilycat

Hi

I have moved my pc into the spare room today - have a bt scocket in there but no internet - comes up DNS error. I tried my laptop and the wireless connection shows but again cannot access the internet?

Getting fed u with it now...can anyone suggest why it wont work?? It was working fine in the living room yesterday!!

Thanks

Lilycat x :mad:

timelord_4

Moved PC, now no internet connection.............

Check the cables are in the right place.........I know it sounds obvious but trust me, heard this a million times on helpdesk calls

After that we'll look at something else

Phil51

Hi Lilycat
Have you tested the socket. Plug a phone in and see if there is a tone.

How do you connect to the internet, wireless router?

Lilycat

Thanks for quick replies!

PC was moved intact so no cables unplugged or moved

Phone line tested and is ok

Have a Netgear wireless router - pc is not wireless but laptop has been running fine wirelessly...till today!!!!!

Lilycat x

:T

MONEYSAVER_3

Have you plugged the Netgear wireless router in the spare room attached to your PC with the cable and everything as it was downstairs with filters on all sockets used whether downstairs or upstairs

if the answer is Yes

Then

It looks like the BT extension socket maybe faulty, even though it works with the phone, the signal travel across is being distorted.

:T

BLACKHURSTM

Try
START
RUN
TYPE IN CMD AND PRESS ENTER
DOS SCREEN will appear
you might need to renew your ip address try

type in ipconfig and see what comes up
You should see
ip address 192.168.1.100
subnet 255.255.255.0
default gateway 192.168.1.1

or similur
Anytime you have a router prob always power down the router wait 10 plus seconds and switch on this can also renew your ip address

have you looked in
START
SETTING
NETWORK CONNECTIONS
To check if the connection is showing,right mouse click on icon and try repair

Lilycat

BLACKHURSTM wrote: »

Try
START
RUN
TYPE IN CMD AND PRESS ENTER
DOS SCREEN will appear
you might need to renew your ip address try

type in ipconfig and see what comes up
You should see
ip address 192.168.1.100
subnet 255.255.255.0
default gateway 192.168.1.1

At my Mum and Dads house at the moment using their pc...will try this tomorrow and report back !

:T Lilycat

MONEYSAVER_3

Switching the router on and off will do this no need to do all that, that will pic k up a new ip adress. my hunch is possible dodgy socket or not filtered.

BLACKHURSTM

Switching the router on and of normally works but you do need to manually run ipconfig sometimes.

Phil51

Lilycat - just PM'd you