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amazon marketplace Q
annhan
Posts: 98 Forumite
Hi
If i choose to sell something on amazon marketplace, how does the returns system work as opposed to ebay business / private seller?
Not sure whether to sell on ebay or amazon u see!
Many thanks
Annie
If i choose to sell something on amazon marketplace, how does the returns system work as opposed to ebay business / private seller?
Not sure whether to sell on ebay or amazon u see!
Many thanks
Annie
0
Comments
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Not entirely sure what you mean? Are you asking if you have to offer returns if you sell on Amazon?Hi
If i choose to sell something on amazon marketplace, how does the returns system work as opposed to ebay business / private seller?
Not sure whether to sell on ebay or amazon u see!
Many thanks
Annie
They're pretty much the same as Ebay regarding returns, possibly slightly stricter..0 -
Hi
If i choose to sell something on amazon marketplace, how does the returns system work as opposed to ebay business / private seller?
Not sure whether to sell on ebay or amazon u see!
Many thanks
Annie
As RFW says they are stricter than Amazon. They do not differentiate between private and business sellers, so buyers have a full right of return for any reason.
Fees can be higher as well, although you don't pay to list.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Fees are higher & returns are much stricter, I've had a lot of items returned simply because people have changed their minds, or found it cheaper elsewhere, something which I asked Amazon and had to agree too, as you are seen as more of a business seller, despite a lot of people selling privatly on there0
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do you know how long the customer has on amazon to return an item, is it 7 days or more?0
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On amazon the buyer is King +1 .0
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do you know how long the customer has on amazon to return an item, is it 7 days or more?
It's either 14 or 30 days, can't remember what it changed to. That's how long they have to notifiy you, they then have longer to return the item.
One other thing I would like Amazon to change is that there is no ability to block buyers. So when I had an issue with a buyer they were free to continue buying from me.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
There doesn't appear to be a definite answer for marketplace sellers. Amazon themselves offer 30 days for returns. You can write in specific return options, whether Amazon ignore them and do what they like anyway is quite possible.It's either 14 or 30 days, can't remember what it changed to. That's how long they have to notifiy you, they then have longer to return the item.
One other thing I would like Amazon to change is that there is no ability to block buyers. So when I had an issue with a buyer they were free to continue buying from me..0 -
30 days is a very long time, 14 i could live with!0
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