mates computer hijacked by DO Search

daz378

tried to fix it for him yesterday..... i downloaded malware bytes for him but had to use do..search to download it performed quick scan found the offending adware got to delete part .... not responding.... compounding the problem is that comp is 6 years old and only has 0.5 gig of ram ..... i will try again later maybe with ad aware......question is final stage problem caused by do.. search or slow comp......as an extreme solution will reloading from factory settings cure it? thank you

bob_man_uk

version of windows would be useful, perhaps trying to run everything youve done in safe mode, should stop all the background apps running... which im guessing there will be a lot on a 6year old pc.

daz378

windows xp ...... safemode + networking to get on internet...will give it a try thanks

daz378

tried malwarebytes got rid of everything but do search...... had to reload to factory settings .... everything so slow with only half a gig of ram

danthemoneysavingman

buy more RAM for it!

Ralph-y

what browser does he use ????

Pobby

Not had Do myself . This might help.

daz378

managed to remove do... search with reload....... however when he tries to use internet explorer msn 6 it encounters a problem and conflicts cranking processor up to 100%..... when i go into internet options..... use current is still greyed out probably ideal for him would be internet explorer
7......he cant afford new computer .... but im afraid he needs one

johnmc

If he can afford to wait there is an event coming up on 25th which will result in a number of PC / laptops being upgraded.

It's worth keeping an eye on freecycle / freebay. We have a "green IT" section at the local tip shop who offer reasonably priced machines. Worth having a look in your own area.

daz378

i looked in a local charity shop something like generator or similar selling a same spec machine for 120 pound for a machine thats obselete before you left the shop..... good idea free cycle or the local tip

closed

reset ie to default, under ie, tools, internet options, advanced

post a hijackthis log