We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

still being chased after settlement

Hi there! I need your advice.

I had £1000 debt with Halifax. Moorcraft was after me. After some months paying in little instalments I've saved up and have made a final settlement offer of £750, they agreed, I paid it and thought thats the end of it. But very soon they started to demand the rest of the money £250.Saying that my circumstances have changed- I did start a job. I ignored them, I thought they are having a laugh. Halifax passed it to Capquest - I've ignored it. Felt its cheating and thought anyway its too small amount for them to take me to court. But now after some silence I receive a letter that debt was passed to new DCA Firstsource. How can I end this chain? Should I write to Halifax and tell that the debt was settled with Moorcraft? Or should I get in touch with Firstsource and tell them its settled and its nothing to do with me? Do you think they have a grounds to pursue the rest of the money after the settlement? Or should I take it easy knowing I would win if in court? Thanks in advance
«1

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    Did you get written confirmation from moorcroft that your payment was in full & final settlement?. or a letter off them afterwards to say that there was no balance outstanding?

    If so then you could send a copy of that to halifax or the new debt collector.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • hehehe
    hehehe Posts: 24 Forumite
    edited 30 November 2013 at 12:28AM
    Hi Tixy! Just pulled old paperwork and yes I have their letter saying "...we prepared to accept £750 as partial settlement and remaining balance will not be pursued further...". I've paid and sent them a letter confirming payment and asking for final statement and confirmation of settled account. They send me a letter saying "...in order to complete the partial settlement we require a full income and expenditure on your account...". I ignored it. The next letter was saying "...we have recently been advised by Call Credit reference agency of an improvement in your financial situation and therefore conducting a review of your account...". And that is it. I will send Halifax and Firstsource a copy of the letter, but what do you think about this situation? Any advice you can give? Thanks
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Looks like you owe them £250.

    You say they agreed to a 'final' settlement. The letter you mention says partial settlement subject to a I&E form. You ignored that.

    Where was this 'agreement' you mention?
  • rizla_king
    rizla_king Posts: 2,895 Forumite
    hehehe wrote: »
    Hi Tixy! Just pulled old paperwork and yes I have their letter saying "...we prepared to accept £750 as partial settlement and remaining balance will not be pursued further...". I've paid and sent them a letter confirming payment and asking for final statement and confirmation of settled account.

    They send me a letter saying "...in order to complete the partial settlement we require a full income and expenditure on your account...". I ignored it.

    So you accepted their offer saying the remainder would not be pursued and paid, and only then they change their mind and try to put extra conditions on the deal? They are just taking the pish and don't have a leg to stand on.
    Still rolling rolling rolling...... :) <
    SIGNATURE - Not part of post
  • sourcrates
    sourcrates Posts: 32,518 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    hehehe wrote: »
    Hi Tixy! Just pulled old paperwork and yes I have their letter saying "...we prepared to accept £750 as partial settlement and remaining balance will not be pursued further...". I've paid and sent them a letter confirming payment and asking for final statement and confirmation of settled account. They send me a letter saying "...in order to complete the partial settlement we require a full income and expenditure on your account...".

    They cant change the rules of the deal halfway through, send a copy of the letter, with a covering note to the latest DCA telling them to refer back to original creditor saying a deal was done on a partial settlement basis, your offer was accepted, you have it in writing, and that you consider the matter closed and will not be paying any further sums on this account.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • I was in the same position as you last year, paid a f & f on a cc. Then this year started getting demands etc. I could not get through to anyone at the CC company thet the DCA had accepted that and it was showing on their systems I still owed. Eventually I wrote a strongly worded letter, sent it to both CC and the DCA. Outcome was an apology and compensation from the CC company. My advice if to fight all the way with them.
    Good luck
  • Katzen
    Katzen Posts: 535 Forumite
    Uniform Washer
    Or you could just pay them what you owe if you can now afford it. You did borrow the money in the first place, why not pay it back?
    Mortgage Outstanding Nov '16 £142,772.75
    Mortgage Additional OPs 2017 Target £4522.80/ Actual £865.00
    GC Feb 0/£200
  • eyeopener2
    eyeopener2 Posts: 1,783 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    Watch out, the moral police are hunting you.
    I'm Debt Free :j 2/09/2013
    Debt at LBM 30/04/2010 £24,109.38,
  • hehehe
    hehehe Posts: 24 Forumite
    Hi all! Thanks to all of you who replied! Even moral police... :)
    Yeah, that is exactly how it went: they put an extra condition on the deal after I've accepted their offer and paid. That is taking a mickey. I have another debt, but this experience had put me off to go the "settlement" route. But we shall see. Also it wasn't a loan- most of the amount was charges and fines.
    Anyway, it was good to hear you people, I am more assured now it will be all right. I will send the letters and will keep you informed. Cheers
  • hehehe
    hehehe Posts: 24 Forumite
    Hello again!
    As lots of you have suggested I've sent letter to Halifax(and to another DCA Halifax has appointed at that time) with a copy of my settlement letter and saying that I do not aknowledge the remaining of the debt, the debt has been settled, that's the copy of my settlement agreement, please inform credit reference agencies... After 2 months of silence today I received a letter from Halifax saying: "As we haven't been able to agree...we've transfered your debt to Wescot...". So Halifax is still hassling me. How can I end it? Cheers
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.