sat nav from retailer on ebay

shovit11

can someone help me bought sat nav off ebay got in july worked ok but then tried it in october did,nt work was showing like negitive picture screen got in touch with supplier said sent it back , they said it was a gps fault, they said i would have to pay for repair, which i don,t think i should. as it isn,t a year old , tried quoting sale of goods act ,but they still say i have to pay for repair, is this right

vuvuzela

It's not right. Up to 6 months old, they have to prove there wasn't an inherent fault. Was the eBay seller in the UK or overseas ?
Also, best not to sign up here with your email address, as you are likely to get spam emails.

frugal_mike

Your email address is also giving away your likely location, which you may or may not be happy with.

shovit11

hi there i am trying to take it off but can,t work out how

Fosterdog

Are you sure you haven't just set it to night mode?

frugal_mike

Changing usernames is not generally permitted so there is no button to do that, but in your case I think they will make an exception. From the Forum FAQs:

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shovit11

no its not in night mode, also some more info ,the sat nav played movies and photo,s on it, thats why i said negitive screen on it , also they said it was th gps, and shop based in uk , ordered from scotland.

frugal_mike

When you say 'negative screen' what do you mean? The colours were negative?

I fail to see how that would be anything to do with the GPS.

shovit11

hi there its the shop that say it gps ,was shocked when they said this but the only advise i want should i pay for repair or not

frugal_mike

shovit11 wrote: »

hi there its the shop that say it gps ,was shocked when they said this but the only advise i want should i pay for repair or not

No. If it's inherently faulty then the retailer have to repair, replace or refund. Within the first six months all faults are assumed to be inherent. The retailer has to offer a remedy, or prove the fault was caused by accidental damage or misuse.