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Odd glitch on Amazon- be careful.

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Earlier on I was on amazon and put a few books on my wishlist. The first time I tried to put one on, it took me to a page that was just white with text symbols. I went back to the last screen, tired again and it went onto my wishlist.

Just now, my husband asked me if the book I bought earlier was a christmas present. When I checked emails, amazon were thanking me for ordering this book (with 1st class postage!). I have been able to cancel it and have sent them an email to let them know what happened, but I've taken my card details off the account just in case.

I don't think it can have been hacking or a virus, since I would have got the book delivered to me anyway. Any ideas?

Comments

  • vikki2k1
    vikki2k1 Posts: 490 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Maybe you clicked the 1 click ordering button by mistake?
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    Earlier on I was on amazon and put a few books on my wishlist. The first time I tried to put one on, it took me to a page that was just white with text symbols. I went back to the last screen, tired again and it went onto my wishlist.

    Just now, my husband asked me if the book I bought earlier was a christmas present. When I checked emails, amazon were thanking me for ordering this book (with 1st class postage!). I have been able to cancel it and have sent them an email to let them know what happened, but I've taken my card details off the account just in case.

    I don't think it can have been hacking or a virus, since I would have got the book delivered to me anyway. Any ideas?

    It's just a minor bug. Probably caused by them doing something to the website at the exact time you were using it.

    If it happens again clear your cookies and try again.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I suspect that you didn't click on add to wishlist but on the Buy now with one-click ordering button. They're very close together.

    I see that another member has come to the same conclusion whilst I was typing this
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    vikki2k1 wrote: »
    Maybe you clicked the 1 click ordering button by mistake?

    It wouldn't explain why they got a duff screen coming up.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Even if I had (can't claim to be more than 80% sure), surely I should have had a screen come up to confirm what postage I wanted- it shouldn't just assume the expensive option.
  • flea72
    flea72 Posts: 5,392 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If the book was on marketplace, then no you dont get to choose postage with 1-click
  • Scarpacci
    Scarpacci Posts: 1,017 Forumite
    Even if I had (can't claim to be more than 80% sure), surely I should have had a screen come up to confirm what postage I wanted- it shouldn't just assume the expensive option.
    No, that's the one click part - once you hit the button it's ordered. :) There's a section in "Your Account" to select your default postage option for one click ordering and that is what will apply.

    Did the order confirmation email come through thirty minutes later? That's what happens with 1-click as they leave time for you to buy other items and will then merge the order together.
    This is everybody's fault but mine.
  • Wicked_witch
    Wicked_witch Posts: 722 Forumite
    Part of the Furniture
    edited 27 November 2013 at 12:13AM
    In that case, I concede that I may have clicked the wrong thing! Now I'll have to hope they don't think I'm dodgy when I order it again tomorrow, along with a couple of others- and with free delivery.

    Just checked my settings and indeed 1st class is the default- you can't choose super saver, so I've turned it off to be safe.
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