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PPI - Not sure what to do next...

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Hi,

I'm just starting with my first PPI claim. I have information back from Egg stating I did have PPI but with it comes hundreds of pages of info that I don't really know what to do with.

What do I do next?

Comments

  • dunstonh
    dunstonh Posts: 119,617 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You make your complaint to them giving your reasons for complaint and copies of any evidence you have to support your complaint (if your complaint reason calls upon it).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thank you. Do I have to work out the amount I paid? Or will a standard letter be enough?
  • Just make a complaint stating valid reasons why you believe the policy was mis-sold.
    You don't have to work anything out, they do that if they agree with you.
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