HFC reclaim

rjb1981

My father had a loan with HFC bank going back to the 1980s and have accepted his claim for a ppi refund. The offer only goes back to 1998 is there any reason for this? any help or advice would be greatly appreciated.

societys_child

It's possible they only have details which go back to 1998, do you have details for the period before?

Atidi

rjb1981 wrote: »

My father had a loan with HFC bank going back to the 1980s and have accepted his claim for a ppi refund. The offer only goes back to 1998 is there any reason for this? any help or advice would be greatly appreciated.

It's Christmas!

:xmastree:

Probably thought that's all you wanted, goodwill to all men and that?

Or perhaps they are short of a few quid themselves at this time of year?

If the bank have accepted the claim, is there any indication in the acceptance of the reason?

magpiecottage

If I remember correctly, HFC was not a member of the old Banking Ombudsman scheme, which in any case only dates back to 1986.

Try to claim back further and you may find it gets passed to a higher quality investigator who spots this. If so, they may withdraw the offer and then you get nothing.