Can't add photo to ebay listings

Mumof2_2

Hi, I wonder if I can ask for your help please. I have been trying all afternoon to put the photos I took of my items for sale but they won't add on - the little circle just spins round and round if you know what I mean. I was hoping to make the most of the free listings weekend and planned to just list them anyhow and add photos later but it won't let me even do that.

Any ideas please?

likelyfran

Are you doing it from a mobile phone?
I was listing something from my phone today. Do draft on phone and finish off online.
I had that problem, added one photo to one item then with the second one, just got the little circle going round forever.
I just 'back back backed' it, making sure to save the one I had already put on, and the second one went on on the third attempt I think.

Mumof2_2

No, I'm doing it from my Mac computer - haven't had this problem before :think:

Iwork2shop

I've had that problem before on my laptop. I found I was able to add them by changing the way I logged onto the internet, by that I mean I changed from google chrome to internet explorer or firefox. Failing that I managed to upload them using my iphone.

Good luck, it's very annoying isn't it!

Mumof2_2

All sorted thanks, I went from the basic uploader to the advanced one and that seems to have solved the problem - fingers crossed!

Thanks for your help both of you

Mumof2_2

Thanks Edwatki but I'm sorted now - changed from basic uploader to advanced and that solved the problem.

jasmineswhiskers

I get this on free listing days - too busy perhaps?

Rhymsta

There is no rhyme or reason to it. I have had the spinning circle twice and on the third attempt - with the same file - it uploads straight away.