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faulty boots compensation

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  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But the customer has to take reasonable steps to minimise loses.

    And its for the party who defaults (in this case the retailer) to prove that mitigation was possible and that the innocent party failed to do so (as my post above)
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Personally, I would ask for money for my petrol, if I had to make a special journey and it was a twenty minute drive or more. I've only done this once when I needed it for the same day, and they did pay me.
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