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What do you do if vendors accidentally damage property when moving out?

My friend recently has had his living room laminate flooring heavily scratched and bedroom carpets ripped by the vendor when they moved out, we don't think it was on purpose but still, its a big expence to replace!

It got me thinking because i am now in the process of getting my own place. so does anyone here know what the crack would be if this happened to me? is there anything in the contract that says damages (moving out damages) to the property need to be fixed?

Thanks

Comments

  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    In the fixtures/fittings paperwork, in the contract paperwork, there's a clause that says that damage has to be repaired by the vendors, so they are liable for costs. You'd need to get quotes and send off your claim to them. You might use your solicitor, but there'd be a bill if you did that.

    They can, in turn, claim from their removals' men's insurance.
  • Brilliant, thanks
  • In the fixtures/fittings paperwork, in the contract paperwork, there's a clause that says that damage has to be repaired by the vendors, so they are liable for costs. You'd need to get quotes and send off your claim to them. You might use your solicitor, but there'd be a bill if you did that.

    They can, in turn, claim from their removals' men's insurance.

    I'm drowning' in' apostrophes' here'

    ... Removal men's insurance would suffice lol
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    In the fixtures/fittings paperwork, in the contract paperwork, there's a clause that says that damage has to be repaired by the vendors, so they are liable for costs. You'd need to get quotes and send off your claim to them. You might use your solicitor, but there'd be a bill if you did that.

    They can, in turn, claim from their removals' men's insurance.

    While this may be right, we have no sight of the OP's contract so I think it's rash to be so definitive. And nothing has been said that indicates that the damage was caused by the removers, so that could be irrelevant.

    The OP will, of course, have insured the house themselves from the point of exchange, so a claim on that may also be possible, especially if there is no contractual agreement such as PasturesNew has suggested.
  • agrinnall wrote: »
    While this may be right, we have no sight of the OP's contract so I think it's rash to be so definitive. And nothing has been said that indicates that the damage was caused by the removers, so that could be irrelevant.

    The OP will, of course, have insured the house themselves from the point of exchange, so a claim on that may also be possible, especially if there is no contractual agreement such as PasturesNew has suggested.

    I haven't signed a contract or even seen it yet, i'm not that far ahead right now.

    That's a good point though, what if it wasn't the removal men, but the vendors? how would i prove this, i don't think i could as the house already need some attention (dents in plaster walls etc). Looks like i'd have to do all the repairs out my own pocket.... the costs are really adding up now lol
  • sandsni
    sandsni Posts: 683 Forumite
    If there is a clause, as per what PasturesNew said, deeming the vendors liable for damage caused on moving out, then I would read it like this:

    If it was the vendor's removal men who did the damage, then it would be up to them to claim from the removal men, your claim would be against the vendor. If it was your removal men who did the damage, then your claim would be against your removal men.

    But I'm no expert.
  • Davesnave
    Davesnave Posts: 34,741 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm drowning' in' apostrophes' here'

    ... Removal men's insurance would suffice lol

    Theirs no place for grammer pedant's on these thread's!
  • The MSE forum has more grammer police then my reindeer have fleas!! :rotfl:
  • SantaKlaus wrote: »
    The MSE forum has more grammer police then my reindeer have fleas!! :rotfl:

    Reindeer with fleas ... In winter?? Maybe in the rain dear.

    Grammer or Grandma?

    My grammar's in a care home waiting for Santa.
  • I'll be there really soon, to dangle my wallnuts in her xmas stockings ;)
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