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PS4 purchased on interest free credit
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Posts: 3 Newbie
Hi,
Looking for some advice. I pre-ordered a PS4 console (on its own no bundled game or accessories) - this was offered with interest free credit at £349, and I was told I would get the item before Christmas.
As I placed the order at the beginning of September, so far I have made two payments on the loan. I was phoned by the store this week to be told that they were only being allocated Killzone bundle packs - and therefore I would have to pay another £40 for the game bundle - which is something I don't want.
I initially agreed thinking that I would just sell the game on - but then thought about it and told them no I just wanted the console as agreed and stated on my order.
What are my rights here - especially as the machines are in such short supply? Clearly they cannot offer me now what I originally ordered and have started paying for, within the agreed timescale...
Any ideas?
Thanks, Andy
Looking for some advice. I pre-ordered a PS4 console (on its own no bundled game or accessories) - this was offered with interest free credit at £349, and I was told I would get the item before Christmas.
As I placed the order at the beginning of September, so far I have made two payments on the loan. I was phoned by the store this week to be told that they were only being allocated Killzone bundle packs - and therefore I would have to pay another £40 for the game bundle - which is something I don't want.
I initially agreed thinking that I would just sell the game on - but then thought about it and told them no I just wanted the console as agreed and stated on my order.
What are my rights here - especially as the machines are in such short supply? Clearly they cannot offer me now what I originally ordered and have started paying for, within the agreed timescale...
Any ideas?
Thanks, Andy
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