We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Halifax default

Hello again!

After checking my credit report on Equifax, Experian and Noodle-Call credit.

On Noodle and Equifax I have a recent default from Halifax.

I currently bank with them (now on a cash card) but did have a current account with them.

One incorrect DD ended up snowballing into a mountain of charges, Halifax were most unhelpful but I arranged repayments. Lost my job and was not entitled to benefits so got behind anyway before I knew it they closed the current account and sold it. I am currently in the process of arranging a repayment with them approx £309.

It states on the 2 reports default and account is £309 and it is written as though it is still active.

I did not receive ANY default notice. I was always willing to pay towards it even if it was just £10 a month. Never ever ever received a default notice.

Where do I stand with this? It seems really unfair as I was always willing to pay whatever I can towards this debt and then out of the blue-default.

Can I change this?

Thank you so much in advance.

:)

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    Strictly there is no requirement for a bank to send a notice of intention to file a default for a current account/overdraft.

    However a bank will usually send a letter making it clear that not repaying the debt would be recorded on your credit file. They should also write to you to warn you that the debt is being passed to a debt collection agency.

    You could try writing to ask them to consider removing the default as it arose due to charges incurred on a single bounced DD of £x.

    Unfortunately defaults are a record that you were unable to keep up with repayments, rather than unwilling to.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • Thank you Tixy.

    Most of the owed £309 are charges. I have not actually claimed these and judging from what I have read on here, I still may be able to claim them.

    I have no intention of doing so at the moment but maybe I could use that somehow as a bargaining tool for taking the default off???

    Thanks in advance guys :)
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Rachelw wrote: »
    Thank you Tixy.

    Most of the owed £309 are charges. I have not actually claimed these and judging from what I have read on here, I still may be able to claim them.

    I have no intention of doing so at the moment but maybe I could use that somehow as a bargaining tool for taking the default off???

    Thanks in advance guys :)

    Hi Rachel

    There are no guarantees here I'm afraid. The bank is entitled to report any information to the credit agencies that is factually accurate, however harsh a decision it may have appeared to default you essentially on the basis of a single bounced D/D. As they say however, if you don't ask you don't get.

    Failing this, perhaps you should consider adding a Notice of Correction to your credit file to explain any mitigating factors you want other potential lenders to be aware of. More on this in our credit ratings fact sheet:

    http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=05_credit_reference_agencies

    Kind Regards

    Dennis @NDL
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.