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miss sold car insurance

my car insurance renewal was due in september, we were also moving house. I rang kwikfit for a new quote and she quoted me £171.22. I took out the policy because I thought that wasn't a bad price for a clapped out ford ka. I never asked for any add on covers or protections as i knew the car was not going to last out until xmas.

Having sold my car for scrap today I rang kwikfit to cancel my policy, she then informed me i would have to pay £172 to them for the remainder of the policy. when i said that was more than my policy was for she then informed me of the extra legal expenses, excess protection, personal accident cover and direct debit charge which alone was £93.85. I explained again that i didnt ask for any of this.

I need help and advice as i'm so upset about this. Kwikfit just don't seem bothered:(

Comments

  • ACG
    ACG Posts: 24,738 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    How did you buy your policy?
    Phone/Internet/....
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • DCFC79
    DCFC79 Posts: 40,642 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you reeive anything in the post about your renewal with the legal expenses, excess protection, personal accident coveretc.
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