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Samsung tab problem

Samsung tab, cant open google and google chrome closes and returns to main screen, any ideas whats causing this please and how I can rectify it? Thanks.
I tried calling the Samsung helpline yesterday and will continue to do so after 8am.
Be Alert..........Britain needs lerts.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Settings
    Application Manager
    Chrome
    Clear Data Clear Cache .
    Likewise for whatever your Google app is .
    Restart phone .
  • Stooby2
    Stooby2 Posts: 1,195 Forumite
    Google chrome recently updated and it's not a good one. I have a Galaxy Note 10.1 and I'm now having issues with text size on websites (changing the text size in settings makes no difference) and quite a few menus and buttons no longer work.

    You can try uninstalling and reinstalling, and restart your Tab after the install. If not, try using another browser until Google repair their update. Firefox isn't too bad.
  • paddedjohn
    paddedjohn Posts: 7,512 Forumite
    Part of the Furniture
    JJ_Egan wrote: »
    Settings
    Application Manager
    Chrome
    Clear Data Clear Cache .
    Likewise for whatever your Google app is .
    Restart phone .

    It's a tab not a phone, does that make a difference or are they basically the same?
    Be Alert..........Britain needs lerts.
  • paddedjohn wrote: »
    It's a tab not a phone, does that make a difference or are they basically the same?

    Pretty much as they both use android 4.2
  • paddedjohn
    paddedjohn Posts: 7,512 Forumite
    Part of the Furniture
    JJ_Egan wrote: »
    Settings
    Application Manager
    Chrome
    Clear Data Clear Cache .
    Likewise for whatever your Google app is .
    Restart phone .



    Just done as you said and it seems to be ok, thanks.
    Be Alert..........Britain needs lerts.
  • paddedjohn
    paddedjohn Posts: 7,512 Forumite
    Part of the Furniture
    Spoke too soon, its crashed again. No google and chrome is closing itself.
    Be Alert..........Britain needs lerts.
This discussion has been closed.
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